Senior Ops Specialist/Associate Manager, Partner Communications: (Bangkok Based, relocation provided)

Responsibilities

• Be curious. Look for gaps in our existing portfolio and look for creative new ways to communicate important brand messages - drive the creative team to push boundaries; benchmark key competitors, but also strive to be a category leader
• Think ahead. Manage the roadmap to document and schedule all experiments/campaigns delivered globally
• Look for opportunities. Optimize key metrics including CTR, open rates, and sales.
• Design new products and experiences to address key business needs
• Act fast. Champion best practices, industry trends, and ensure these are translated into tangible ideas and department frameworks
• Test, test and test some more. Develop an ongoing and detailed AB testing plan to help the continuous improvement of key metrics
• Your attributes:
• You're an ideas-person, balancing creative flair, data insights and sound commercial sense
• You're analytical, great with numbers and can visualize the data to obtain quick buy-in from stakeholders
• You've done it before (3+ years of analytical and/or digital experience) and have a proven track record of delivering projects; industry experience an advantage
• You're technical enough to discuss flows, logic and data with IT geeks, but you don't let it overpower your creative edge and customer-focused approach
• You can think at scale and deliver translatable ideas that work across languages, cultures and in the digital age, different devices
• Your approach:
• You know your product and market inside-out and constantly evaluate the best-in-class competitors or peers to drive constant self/function improvement
• You're used to taking action and you simplify your tasks to achieve your goals
• You believe that learning is everything - to you, testing is the best way to learn.
• You constantly think about scalability, whilst understanding and accommodating segment nuanc

Additional Information

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. Agoda is looking for a creative, yet analytical Associate Manager for Partner Communications to join our team and support the ideation, optimization, analysis and execution of our B2B CRM campaigns globally. This role will involve the end-to-end delivery of CRM campaigns/products which support a mixture of wider-company initiatives, ongoing engagement metrics and maintaining/optimizing key products that drive revenues. The channels include email, push notifications, SMS, web/in-app messaging and more. The Associate Manager, Partner Communications will work from the strategic to production level on campaigns to our supply partners, using market-leading technology - come up with a great idea and see it come to life all across the globe. Our program is highly sophisticated, data-centric and now is a great time to inject some creative flair into this high visibility channel. Your performance will be measured by the incremental growth your campaigns drive, your ability to create fast learnings and your aptitude to collaborate closely with a high performing team of experts. You will be part of the Marketing team, reporting to the Head of Partner Communications, based at our regional headquarters in Bangkok.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at agoda? Share your experience