Third-Party Operations Senior Professional

About the role

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerni

Responsibilities

• Job Description Summary
• Support department management in planning, prioritization, quality review, and execution of departmental objectives.
• Provide operational oversight and guidance to Operations Professionals .
• Drive operational consistency, risk awareness, and issue resolution across Third Party workflows.
• Collaborate with stakeholders in Risk, Legal, Procurement, IT, and Business lines to support enterprise initiatives.
• Support audit, regulatory, and issue remediation activities.
• Contribute to new process and/or system enhancement requirements for Procurement, Sourcing, and Third-Party Risk activities.
• Contribute to continuous improvement efforts, including operational metrics, reporting, and technology enablement.
• Review and approve critical documentation, written materials, procedures, job aids, and internal communications.
• Support the departments governance documentation and risk and control documentation and assessments.
• Support leadership presentations, reporting, and materials for committees, audits, exams, and governance forums.
• Assist with training, knowledge transfer, and operational readiness across the team.
• Oversee the centralized contract and documentation repository, ensuring strong governance, audit readiness, version control, and adherence to standards.
• Provide oversight for central mailbox operations, ensuring timely response, appropriate routing, and consistent resolution of requests.
• Review and guide complex inquiries (e.g., NDAs, IRQ questions, scoping discussions), escalating items for leadership decision as needed.

Requirements

• 5+ years of related experience in Third Party / Vendor Risk, Procurement, or Operations Management or similar field
• Bachelor's degree or equivalent experience required; Bachelor's degree in related field preferred.
• Previous leadership experience preferred.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices.
• Intermediate to advanced knowledge of Windows, Microsoft Word, and Excel.
• Intermediate to advanced experience managing multiple concurrent projects and delivering assignments to completion in accordance with defined instructions, prescribed routines, and standard accepted practices.
• Intermediate speaking and writing communication skills.
• Benefits you'll love:

Benefits

Additional Information

Job Title: Third-Party Operations Senior Professional Location: Block 23

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