Senior Solutions Consultant, PLM (Mountain/Pacific)
External
Ptc · RemotePrepare for this interview
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About the role
The Senior Solutions Consultant (SC) is an SME responsible for presales technical leadership of qualified sales opportunities, working closely with sellers to articulate, facilitate, and validate the technical value proposition of PTC's solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, they ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.
Responsibilities
- Customer Relationship Management - Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
- Technical Leadership and Sales Support - Lead technical validation aspects of sales opportunities, demonstrating product knowledge and industry expertise to drive successful engagements and technical closure.
- Business Development and Revenue Growth - Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth.
- Trusted Advisor - Provide expert technical advice based on industry, market, PTC and enterprise transformation knowledge.
Requirements
- 8+ years of experience as a technical SME supporting an enterprise PLM software
- Enterprise Software, Implementation & Governance knowledge
- Product Development, Engineering, IT, Manufacturing, and Service process knowledge desirable
- PTC Solutions knowledge and experience preferred
- Educational: University Degree
- Majors: Engineering, Computer Science, or equivalent
Benefits
Additional Information
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Description Senior Solutions Consultant, PLM ***Location: Remote from Mountain or Pacific time zones*** (For our Eastern/Central job posting, see here: Senior Solutions Consultant, PLM (Eastern/Central) - PTC Careers )
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