Operations Executive

Responsibilities

• Daily Deployment Coordination
• Assist in preparing and updating daily rosters based on manpower availability and site needs.
• Coordinate with officers and supervisors for attendance, shift changes, or urgent redeployments.
• Track last-minute call-outs, leave, and MCs, and update the system or spreadsheets accordingly.
• Follow up with ground staff and ensure timely reporting of any deployment discrepancies.
• Budgeting & Cost Support
• Collate daily attendance and overtime data to assist in preparing manpower cost summaries.
• Maintain deployment records to support payroll and monthly billing accuracy.
• Alert supervisors to abnormal OT usage or inefficient manpower deployment.
• Admin Tasks
• Assist with onboarding documentation, issuing uniforms, and preparing deployment instructions.
• Maintain updated staff records including license validity, certifications, and training logs.
• Coordinate with HR on officer attendance, absences, and minor disciplinary tracking.
• Compliance & Documentation
• Help prepare site folders, deployment SOPs, and audit checklists.
• Ensure documents like licenses, site logs, and incident forms are properly filed and up-to-date.
• Assist in gathering data for PLRD audits or client inspections.
• Communication & Coordination
• Relay urgent deployment updates between site supervisors and the operations team.
• Support in managing group chats, call-outs, or internal comms related to officer movement or updates.
• Escalate unresolved issues to Manager.
• Job Requirements:
• Minimum 2 years of experience as an Operations Executive in the security industry managing sites and officers on the ground.
• Proficient in Microsoft Office, especially with Excel.
• Must possess a valid PLRD license with a minimum Security Officer (SO) grade.
• Good communication and interpersonal skills to liaise effectively with clients.
• Thank you for applying.

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