Communications Manager, Payments , Core Retail

Requirements

• 7+ years of recent professional communications or public relations experience
• Bachelor's degree
• Travel up to 15% of the time
• Experience managing complex and fast-moving issues
• Experience with financial services, payments or e-commerce
• Experience supporting C-suite executives or senior leadership in fast-paced, high-visibility environments
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• USA, VA, Arlington - 126,700.00 - 171,400.00 USD annually
• USA, WA, Seattle - 126,700.00 - 171,400.00 USD annually

Additional Information

Amazon Payments is at the forefront of innovation-building products and experiences that power how hundreds of millions of customers pay across Amazon's ecosystem, from consumer checkout to business-to-business disbursements. We are seeking a strategic, results-driven communications professional to lead communications for U.S. Payments. The Communications Manager will serve as the single-threaded owner for all proactive and reactive communications for U.S. Payments, providing a streamlined partnership to the business. The ideal candidate is a strategic counselor who can develop and execute national communications campaigns, navigate complex and fast-moving issues, and build compelling narratives around payments innovation, fintech, and emerging technologies. This individual will operate with a high degree of autonomy, partnering directly with senior business leaders to shape how Amazon's Payments story is told externally. Key job responsibilities - Own the end-to-end U.S. Payments communications strategy, serving as the single-threaded communications partner for the Payments organization - Develop and execute proactive national campaigns and announcements that showcase Amazon's payments innovations, B2B paying and disbursement products, and financial offerings - Manage all reactive and issues-based communications for U.S. Payments, including rapid response, stakeholder coordination, and escalation as needed - Integrate Payments communications into broader tentpole moments (Prime Day, Holiday, and other key events) to maximize reach and narrative impact - Develop and maintain relationships with top-tier media across fintech, payments, technology, and business verticals - Write, develop, and manage approvals for news releases, media advisories, fact sheets, and related communications materials - Research and incorporate industry data, trends, and compelling angles into communications programs - Work cross-functionally with product, engineering, policy, marketing, and global communications teams - Provide strategic counsel to senior business leaders on communications risks, opportunities, and positioning - Build and maintain mechanisms, processes, and measurement frameworks for campaigns and announcements - Willingness to represent Amazon as a spokesperson

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