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Director, Customer Success Data Engineering

External
Toast logoToast · Boston, MA
$217K–$347K/yrFull-timeOn-siteToday
GoData EngineeringSem
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About the role

Lead redesign of the Customer Success unified data model and AI data strategy. Build and optimize pipelines, integrations (contact center), testing/monitoring, and a documented semantic layer. Manage and mentor a small team, partner cross-functionally on KPIs, governance, and data quality, and ensure CS data is reliable for dashboards, reporting, and AI use cases.


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