Operations Clerk

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Job Title: Operations Clerk A bit about us: We're on a mission to change the tire industry - how it's delivered and how it's experienced. A pioneer in the automotive e-commerce industry, we take pride in our extensive selection of top-name brands and budget-friendly options, ensuring our customers find the perfect tire to suit their needs. As a part of our growing and dynamic team, you'll contribute to our commitment to exceptional service, innovation, and customer satisfaction. Embrace the opportunity to be a driving force behind one of the fastest growing e-commerce companies in the US and apply now! A bit more about this role: The Operations Clerk executes core operational functions that are key in the day-to-day operations of the company. Sitting at the intersection of external suppliers and internal teams, the operations clerk helps to quarterback a variety of tasks across divisions. Tasks include, but are not limited to: Contacting suppliers for order updates and cancellations Ensuring orders are being shipped and delivered in a timely manner Monitoring shipping status and investigating lost, missing, or damaged packages. Eligibility Requirements Available to work full shifts till 5pm PST Must not have had any disciplinary actions regarding attendance, conduct and/or performance in the past 90 days, and must not be approaching such action. Self motivated to get your tasks done timely Must be fluent in speaking, reading, and writing English Responsibilities will include: Calling suppliers and getting status of past due orders Processing cancellation requests from the customer service team Processing FedEx missing tire cases and performing investigations, when needed Processing sales orders for Tires-Easy owned locations Performing inventory audit trails and adjustments Being available on phones for warehouse questions regarding orders Assist our Strategic Partnership Director with onboarding of new suppliers and other tasks Attributes to success: Tenacity and follow up Organization Communication is key both externally to suppliers and internally among coworkers Desired skills & experience: Proficiency in Google Suite products Proficiency in data processing High speed Wi-Fi connection at home office Excellent professional communication skills You're a great team member with a can-do attitude; you're self- reflective Bachelor's degree or equivalent preferred Please submit resume in English.

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