Lineside Specialist

Responsibilities

• Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
• Maintain Plant IT systems by ensuring all systems are properly named and labeled, patched, running up ‑ to ‑ date antivirus definitions, joined to the production domain, and functioning correctly in accordance with Scout Motors, Inc. specifications and configuration standards
• Ensure high operational availability (uptime) and integrity of IT manufacturing support equipment and applications
• Monitor and support Plant IT networks, servers, client devices, and other infrastructure under IT administrative responsibility
• Monitor Plant IT manufacturing ticket queues; troubleshoot issues to resolution while accurately documenting work performed and updating the knowledge base as needed
• Escalate incidents and complex issues to appropriate internal teams or external vendors when required
• Identify and recommend solutions that support business process improvement and operational maturity
• Support continuous improvement processes on the production floor
• Execute assigned projects while meeting defined milestones, delivery schedules, and deadlines
• Perform asset management for Plant IT hardware and related components, including receiving and tracking equipment, proper storage, staging, testing, configuration, and coordination of third ‑ party repairs
• Create, maintain, and update technical documentation related to Plant IT systems and processes
• Support IT systems in a 24/7 manufacturing environment, where downtime directly impacts operations
• Provide IT support for manufacturing systems and interfaces (e.g., MES, HMI terminals, barcode scanners, industrial workstations)
• Location & Travel Expectations :
• This role will be based out of the Scout Motors location in Columbia, South Carolina.
• Work Schedule: This role participates in a DuPont shift schedule to support continuous plant operations. The position does not require on ‑ call support outside of assigned shifts
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

Requirements

• 2-4 years of professional work experience in information technology or a related field
• Associate's degree in information systems or equivalent combination of education and hands ‑ on experience
• Strong knowledge of Windows client operating systems (Windows 10, Windows 11, and later versions)
• Experience supporting mobile computing technologies, including Android and iOS devices
• Proficiency with Microsoft Office Suite applications
• Working knowledge of networking fundamentals, including switching, routing, and wireless technologies
• Familiarity with ITIL processes and service management best practices
• Experience with backup, restore, and system reimaging software and processes
• Excellent problem-solving skills and a proactive approach to troubleshooting
• Strong verbal and written communication skills
• What you'll gain
• The benefits of joining Scout include the chance to b

Benefits

Additional Information

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements - an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

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