Operation Manager

About the role

The Company Operation Manager oversees daily operations to ensure smooth service delivery and high-quality client experiences aligned with the company's standards of elegance and personalized beauty. The role includes coordinating appointments, managing schedules, maintaining service quality, and ensuring the delivery of tailored beauty services. Additionally, the manager ensures efficient workflow, monitors performance, and upholds excellent customer service to maintain the company's premium reputation. Specific Responsibilities s1. Oversee daily business operations to ensure smooth and efficient service delivery. 2. Manage and coordinate client appointments, bookings and service schedules. 3. Ensure all services meet the company's standards of quality, precision and elegance. 4. Provide personalized consultation coordination to align services with client preferences and occasions. 5. Maintain accurate records of client appointments, services rendered and transactions. 6. Ensure proper preparation and organization of tools, materials, and service setup 7. Uphold high standards of hygiene, safety and overall service environment. 8. Ensure all operations reflect the company's brand image of luxury, refinement and personalized service. 9. Handle customer inquiries, feedback and concerns in a professional and timely manner. Technical Skills and Competencies 1.Operation Management Skills 2.Communication Skills 3.Inventory Management Skills 4.Strategic Planning Skills 5.Problem Solving Skills 6.Time Management Skills Duration of Traineeship/Attachment Offered - 6 months Mature Mid Career Individuals - $2,400 This Position is open for mid career individuals (Mature, 40 years and above). Mid Career individuals from any qualifications level can apply.

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Company Intel

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