Salesforce PSS Developer DHS (Remote)

Responsibilities

• Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements.
• Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows.
• Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features.
• Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards.
• Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity.
• Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA).
• Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements.
• Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support.
• Support user training by providing technical insights and ensuring system features are user-friendly and adoptable.
• What You Will Bring With You:
• Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II).
• 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components).
• 1+ years of experience with Salesforce's Public Sector Solutions and its standard framework components.
• 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence).
• Candidate must have a Public Trust or an Active Secret clearance.
• U.S. Citizenship is required due to federal contract requirements.
• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
• What We Would Like You To Bring With You:
• Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development.
• Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.)
• Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools.
• Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards.
• Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc.
• Familiarity with delivering user training or creating technical documentation for Salesforce solutions.
• Professional Skills:
• Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders.
• Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.
• Highly organized and able to prioritize and multi-task.
• #DMX24
• #senw22
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• Working at ICF
• ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
• We will consider for employment qualified applicants with arrest and conviction records.

Benefits

Additional Information

*We are open to supporting 100% remote work anywhere within the U.S.* The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce's Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours.

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