AIOps Engineer
External
Infinite Computer · SingaporePrepare for this interview
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About the role
Observability Engineering: -Architect, deploy, and optimize Splunk ITSI dashboards, KPIs, glass tables, and service maps. -Continuously enhance visibility into the health and performance of applications and infrastructure. Proactive Monitoring & Investigation: -Leverage observability data to investigate system issues and anomalies in real-time. -Identify root causes using advanced event correlation, log analysis, and telemetry patterns. Predictive Analytics & ML Integration: -Apply machine learning models to detect anomalies, forecast system behavior, and prevent outages. -Collaborate with data teams to operationalize predictive analytics for IT incident management. Service Mapping with ServiceNow: -Maintain and automate the synchronization of Configuration Items (CIs) from ServiceNow to Splunk. -Ensure accurate service correlation and dependency mapping across platforms. As a (job role), you will need to have: -Degree in Computer Science, Engineering, Information Systems, or equivalent. -Hands-on experience with Splunk ITSI or similar observability platforms. -Strong knowledge of ServiceNow, including CMDB and CI relationships. -Familiarity with machine learning for anomaly detection and predictive analytics. -Proficient in scripting (Python, linux) for automation. -Understanding of ITIL and modern IT operations practices. -Analytical mindset with strong troubleshooting and investigation skills using observability data.
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