Senior Manager, Brand Experience
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About the role
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. SENIOR MANAGER, BRAND EXPERIENCE As a Senior Manager on the Brand Experience Team at Fanatics Betting & Gaming (FBG), you will play a key role in the strategic planning and execution of high-impact events designed to elevate our brand presence and deepen relationships with influencers, media, and clients. This role requires a blend of strategic insight, exceptional project management skills, and a passion for delivering luxury experiences and events. Reporting directly to the Vice President of Brand Experience, you will play an integral role on the team within the Fanatics Betting & Gaming organization and the wider Fanatics ecosystem.
Responsibilities
- Support and execute a cohesive events strategy aligned with brand identity and messaging, while enhancing overall brand visibility
- Build compelling, executive-ready decks and proposals for new initiatives that effectively communicate important information and recommendations to senior leadership and external stakeholders
- Manage select local activations from concept to execution, building toward full ownership and accountability at every stage
- Foster strong cross-functional relationships with internal teams - including VIP Marketing, Creative Studio, Loyalty, and Corporate - and external partners to drive seamless operations and flawless event execution
- Develop comprehensive toolkits and frameworks that establish consistent standards across business functions, while coaching partner teams on best practices
- Manage relationships with vendors, agencies, and partners to deliver high-quality events and experiences that reflect the FBG brand
- Manage and support premium gifting initiatives that reinforce brand image and deepen relationships with key audiences
- Oversee event budgets, maximizing impact through cost-effective solutions without compromising quality or brand standards; keep budgets and stakeholders updated in real time
- Maintain a well-organized library of event recaps and photography, accessible to key stakeholders
- Track and analyze event performance metrics to evaluate ROI and continuously refine future event strategies
- Maintain a strong command of brand voice and visual identity, ensuring consistency across all activations and touchpoints
Requirements
- Bachelor's degree in Marketing, Hospitality, Business, or a related field preferred
- Minimum of 7 years of experience in marketing, events, client engagement, hospitality, or corporate gifting
- Proven track record of managing large-scale events and VIP experiences; luxury experience preferred
- Experience building and leading a small team
- Exceptional project management skills with the ability to manage multiple events simultaneously
- Strong interpersonal and communication skills, with the ability to build relationships across all levels of an organization
- Exceptional attention to detail with a creative approach to crafting meaningful events and activations
- Proficiency in Google Suite, including Google Slides, with the ability to produce compelling presentation materials
- High level of professional integrity and discretion when handling sensitive information
- Ability to thrive in ambiguity, take initiative, and problem-solve proactively in a fast-paced, entrepreneurial environment where priorities evolve quickly
- Team-first mentality with a relentless drive to deliver exceptional experiences and a desire to continuously raise the bar
- Flexibility to work occasional evenings, weekends, and travel for events as required
- ADDITIONAL EXPECTATIONS
- 4 days per week in office
- Occasional travel required for off-site events
- Flexibility to work non-traditional hours as needed around key events
- Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geograp
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