Salesforce Software Engineer/Developer

About the role

As a Senior Salesforce Developer at Manulife, you will lead the design, development, and optimization of scalable Salesforce solutions that power customer engagement, sales operations, and enterprise integrations. You will work in an agile, cloud-native environment, driving end-to-end solution delivery across Salesforce and backend platforms, ensuring alignment with enterprise architecture, performance, and security standards. Job Description

Responsibilities

• Join the end-to-end design, development, testing, and deployment of complex Salesforce solutions & Salesforce configurations including but not limited to objects, flows, validation rules, and security models.
• Develop advanced customizations using Apex, Lightning Web Components (LWC), and Aura (for legacy functionalities) .
• Implement asynchronous Apex patterns: scalable, chainable background jobs ; large data processing with proper chunking and state management ; time-based automation and job orchestration .
• Design robust Apex frameworks with bulk processing , handler patterns, recursion control, and separation of concerns.
• Optimize performance and scalability within Salesforce Governor Limits.
• Develop, troubleshoot, guardrails Agentic AI using Agentforce .
• Design and implement enterprise integrations using REST/SOAP APIs and event-driven patterns.
• Develop backend microservices using Java (Spring Boot) with asynchronous architectures using Azure Service Bus .
• Work with SQL (Oracle, PostgreSQL) and NoSQL ( MongoDB ) for efficient data handling and integration.
• Enforce best practices in coding, security, performance, and maintainability.
• Drive CI/CD pipelines using Git and DevOps tools.
• Mentor junior developers and lead code reviews.
• Collaborate with Architects, Product Owners, QA, and stakeholders.
• Troubleshoot and resolve complex production issues across systems.
• What Success Looks Like
• Deliver scalable and high-quality enterprise solutions.
• Own technical design and architectural decisions.
• Optimize systems for performance and reliability.
• Handle large data volumes and async processing challenges effectively.
• Improve engineering productivity through automation and CI/CD.
• Mentor and uplift team capability.
• Adopt modern engineering and Salesforce best practices.
• Tech Stack
• Salesforce: Apex, LWC, Aura, Flow , Agentforce
• Backend: Java (Spring Boot)
• Integration: REST, SOAP, Platform Events
• Messaging: Azure Service Bus
• Data: SQL (PostgreSQL, SQL Server, Oracle), MongoDB
• DevOps: Git, Jenkins
• Qualifications & Skills
• 5+ years Salesforce and enterprise development experience.
• Expert in Apex (including async patterns and triggers).
• Deep understanding of Lightning Web Components (lifecycle, performance, reactivity).
• Deep understanding of Governor Limits and optimization.
• Hands-on experience with Apex asynchronous .
• Experience designing scalable trigger frameworks.
• Strong Java Spring Boot experience.
• Experience with messaging systems ( ex: Azure Service Bus , RabbitMQ).
• Strong SQL and MongoDB knowledge.
• Experience with APIs, microservices, event-driven systems.
• Familiarity with CI/CD and Agile practices.
• Strong leadership and problem-solving skills.

Requirements

• Salesforce certifications (PDII, Integration Architect).
• MuleSoft or integration platform experience.
• Exposure to AI capabilities in Salesforce Agentforce .
• About Manulife and John Hancock
• Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
• Manulife is an Equal Opportunity Employer
• Working Arrangement
• Hybrid

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