Product Designer- 4

About the role

Tide is seeking an exceptional Lead Product Designer to join our Financial Services team. We build the tools that empower our members to sell their offerings and get paid seamlessly. In this role, you will lead the creation of world-class commerce experiences, solving the most critical challenges for micro, small, and medium enterprises. We're looking for someone excited to join a high-growth scale-up and build a scalable, value-driven experience across global markets. Own the design vision for a core business area within the Tide platform, ensuring a cohesive and frictionless customer experience that integrates seamlessly with our broader ecosystem. Collaborate cross-functionally with Product Managers, Engineers, UX Writers, and User Researchers to turn complex business problems into elegant design solutions. Drive the end-to-end design process , from initial discovery, journey mapping, and research to the execution of final high-fidelity designs. Cultivate a deep understanding of our members by leading research sessions, analyzing usage data, and framing the "what, why, and how" of the problems we solve. Champion a user-centric culture , advocating for member needs within Product and Engineering teams and demonstrating the strategic value of a Design Thinking approach. Evolve the Tide Design System , working within-and contributing to-our shared principles and component libraries to ensure brand consistency.

Requirements

• Experience: Minimum 6 years of relevant experience in Product Design, ideally within a SaaS, Fintech, or high-growth scale-up environment.
• Leadership: A proven track record of leading design workstreams and mentoring or managing junior designers.
• Complexity: Experience designing for complex user flows, business tools, or financial services.
• Methodology: In-depth knowledge of User Experience and Product Design methodologies, with experience facilitating workshops and design sprints.
• Technical Skills: Expert-level proficiency in Figma and advanced prototyping tools.
• Agility: Comfortable working in an agile environment and navigating the ambiguity of a rapidly scaling business.
• Data-Informed: A data-driven approach to design, with experience using tools like Looker, Heap, GA, or Hotjar to inform and validate decisions.
• Education: A relevant Bachelor's degree or equivalent professional experience.
• WHAT YOU'LL GET IN RETURN:
• Competitive Compensation - competitive salary and share options
• Time Off - Generous annual leave on top of bank holidays.
• Parental Leave - Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical - Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance - Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover - Comprehensive accidental and life insurance protection.
• Mental Wellbeing - Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days - Paid days annually for volunteering or personal growth.
• Learning & Development - Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) - Work from abroad for up to 90 days annually.
• Home Office Setup - Contribution towards setting up your home office
• Laptop Owners

Benefits

Additional Information

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India's Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

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