Research Administrator
External
Aqa · GuildfordPrepare for this interview
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About the role
Purpose: To provide administration support to a range of research projects as new digital assessment products are developed and trialled with schools and colleges.Landscape: AQA is a leading exam board and education charity. The work of our business area (Assessment Research & Evaluation) plays a major role in the development, delivery and evaluation of high quality assessment. This role specifically supports our work in the delivery of non-GQ products, which in turn supports AQA's mission to become the UK's pre-eminent educational assessment organisation and to grow to be 'more than an exam board'. Activities: Manage the customer engagement, support and research activities for the trialling of new assessment products. Assist with the recruitment and retention of trialling centres, ensuring the customer onboarding journey is effective and robust. Organise and distribute appropriate research documentation such as consent forms and research surveys Operate and administer on-screen assessment and learning systems Work with teams across AQA and partner organisations to set up and configure digital systems to deliver trials to students and assist in the delivery of their results to schools and AQA Make suggestions for improvement in processes an
Requirements
- Strong communication skills, with the confidence to build relationships with stakeholders at all levels
- Experience working with customers and managing engagement both remotely and face to face
- Excellent attention to detail with the ability to manage multiple tasks and deadlines
- Familiarity with digital tools such as Teams or Zoom and confidence working with online systems
- Awareness of project or trial-based work and a flexible approach to changing priorities
- You will thrive in this role if you are organised, adaptable and confident working with people and digital systems.
Benefits
Additional Information
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK , we mark over 10 million exam papers each year and it's our people who make this happen. Job title: Research Administrator Fixed Term Contract (12 months) Manchester: £24,600 - £26,000 Guildford: £25,600 - £27,000 Hybrid Working (min 2 days in office each week) Are you ready to support digital assessment trials and work directly with schools to bring new assessment approaches to life? You will support the delivery of new assessment products by working closely with schools, colleges and internal teams to deliver research trials. Your focus will be on ensuring trials run smoothly, centres are effectively engaged, and digital systems are set up to support high quality outcomes for learners. In this role, you'll be responsible for: Managing customer engagement and assessment trials, ensuring centres are effectively onboarded and supported throughout participation Setting up and administering on-screen assessment systems, working with internal teams and partners to deliver trials and results Organising research documentation such as consent forms and surveys, while identifying opportunities to improve processes and quality of outcomes Supporting recruitment and retention of trialling centres, managing their onboarding, engagement, and participation in assessment trials
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