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Manager, Business Operations eCommerce

External
Walmart logoWalmart · San Leandro, CA
Full-timeOn-site9mo ago
Business Analysis
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Position Summary... What you'll do... Influential Communication Possesses knowledge of Verbalnonverbal behaviors application and allocation of business communication stylestechniques in ambiguous and challenging situations situational awareness communication channelsmediums interpersonal skills and universal relationship building To be able to carry out the following responsibilities Organizes thoughts and communicate credibly and concisely in an interdivisionalinterdepartmental setup Presents to and influences team members customers and clients conveying complex information clearly and accurately and addressing ambiguity in a constructive manner Independently assembles and prepares reports materials and storylines that have a structure and logical flow and are based on relevant factbased information Influences team members and leaders to take action based on sound recommendations Seeks and provides constructive feedback anticipates needsquestions and responds appropriately Market and Customer Analysis Possesses knowledge of Data gathering and reporting tools market data sources customer behavior analysis methodologies To be able to carry out the following responsibilities Uses customer analytics as the basis for performance forecasts for specific product lines or services Advises team members on the key benefits drawbacks and rationales for using customer analytics to predict customer trends Creates business analysis reports from customer analytics data extracts and provides detailed insights Evaluates market data sources and key indicators Advises others about ongoing and planned market activities and their implications Evaluates key assumptions and variables that factor into the conclusions of market research Recommends strategies to senior management based on market research results Compares the performance of the organizations website against key performance indicators Implements web tools to quantify website traffic changes following the launch of events promotions and campaigns Measures a websites potential audience opportunity share of voice visibility and buzz comments as compared to the internet as a whole Partnerships Possesses knowledge of Communication channels team dynamics organizational ways of working To be able to carry out the following responsibilities Analyzes stakeholder needs and partners with stakeholders to share relevant information solve business problems and synergize efforts Brings ideas and solutions proactively to the business and team members Influences outcomes and assists in communicating shared goals with groups and parties by linking interests Actively listens to others seeks and provides constructive feedback and provides ideasrecommendations on processes Site Structure Management Possesses knowledge of Search engine optimization site structure site taxonomy web analytics tools To be able to carry out the following responsibilities Translates research insights and metrics including research from other sources into actionable recommendations that inform site design and business strategy Utilizes multiple tools and methods for monitoring and assessing the performance of search engine optimization Implements and operates the basic functions of search engine optimization tools for example keyword explorer web analytic tools Participates in keyword management from discovery to action for a certain product or service Applied Business Acumen Possesses knowledge of Industry and environmental factors business practices across two or more domains for example Finance Marketing Sales Technology Business Systems Human Resources common business vernacular To be able to carry out the following responsibilities Provides recommendations to business stakeholders to solve complex business issues Develops business cases for projects with a projected return on investment or cost savings Translates and aligns business requirements into projects activities and tasks Serves as an interpreter and conduit to connect business needs with tangible solutions and results Recommends new processes and ways of working Project Management Possesses knowledge of Project management tools techniques and methodologies project tracking tools dashboards and reports communication management To be able to carry out the following responsibilities Develops prioritizes and coordinates work plans Reviews project schedules cost expenditures milestones communications and documentations Follows project management methodologies by tracking and monitoring work holding project teams accountable to timelines and ensuring adherence to milestones Identifies potential project risks and develops strategies to mitigate risks prioritizing and ensuring the resolution of critical issues Creates communication plans which determine communication levels frequency details and the distribution of status updates Minimizes the impact of changes Problem Formulation Possesses knowledge of Analytics big data analytics and automation techniq


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