Clinical Skills Program Lead

Requirements

• Excellent communication, organization, meeting management and presentation skills; this includes both written and spoken communications with team members, donation partners, peers, and senior management.
• Excellent conflict resolution, group interaction, and team building skills
• Excellent interpersonal and customer service skills.
• Strong knowledge of referral management, patient assessment, clinical management, organ allocation, and the overall donation process.
• Consultative approach to finding solutions.
• Proficient in recommending, following, and adapting best practices to optimize project outcomes for stakeholders.
• Strong work ethic with the ability to work independently and as part of a team with minimal instruction or supervision.
• Ability to multi-task and rapidly adapt to changing priorities while meeting deadlines.
• High level of ethical practices and ability to maintain sensitive information confidential.
• Experience leading operational and administrative functions and programs.
• Project management skills and abilities, or willingness and aptitude to learn how to project manage small to mid-sized projects.
• Current knowledge of or wiliness to learn and apply basics of adult learning theory.

Additional Information

Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. POSITION SUMMARY The Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West. As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance. Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll. If selected, Donor Network West's Recruiting & Compensation Team will provide further detail! Salary data provided by third party sites do not accurately reflect our pay structure.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at dnwest? Share your experience