Administrative Specialist I

About the role

The N.C. Department of Agriculture and Consumer Services provides services that promote and improve agriculture, agribusiness, and forests; protect consumers and businesses; and conserve farmland and natural resources for the prosperity of all North Carolinians. The Department employs approximately 2,000 employees. Description of Work The Administrative Specialist I position is part of the ASC Division of the Steve Troxler Agricultural Sciences Center (STASC), a state-of-the-art laboratory complex for the Department of Agriculture and Consumer Services. This facility houses approximately 220 employees and the laboratories from the Food and Drug Protection, Standards, Structural Pest Control and Pesticides and Veterinary Divisions. These laboratories form the scientific basis for all regulatory work performed by the Department ensuring consumer protection for human and animal food, commerce, and animal health. The STASC also serves as a premier venue for agriculture-related meetings, training programs, and events that advance the Department's mission. The Agricultural Sciences Center (ASC) Division is responsible for the overall management and operation of the facility. The Division's purpose is to ensure uninterrupted laboratory and building operations, protect the safety of employees and the environment, develop and sustain conditions suitable to high-quality laboratory testing, and provide an accommodating venue for meetings, trainings, and administration. ASC division functions include maintenance and operations, IT, safety, quality, and administration for the division, the shared areas of the building and the areas open to the public. The primary purpose of the Administrative Specialist I position is to provide efficient and effective services and solutions through implementing, executing, reporting and tracking operational and financial activities for the ASC Division. This position manages and ensures operational consistency of facility-wide processes and manages and maintains data quality and integrity of Asset Optics, the facility's warehouse inventory database system. Located at the front desk lobby of the STASC, this position is the greeter and point of contact for visitors to the facility and is responsible for answering, responding to and routing customer phone calls. This is a customer service focused position and delivers public-facing services for the entire STASC facility. This position completes budget and finance duties including processing invoices, procurement card reconciliations, verifying budget and account codes, and researching financial transactions in NCFS. This position implements procurement functions for the ASC Division and maintains inventory records and manages data in the AssetOptics inventory management software system impacting all Divisions located within the facility. This position has primary responsibility scheduling meeting rooms for external groups, communicating with users to define and arrange meeting logistics, and finalizing reservations. The role acts as the primary point of contact for visitors, callers, and requires broad knowledge of the North Carolina Department of Agriculture and Consumer Services as well as affiliated programs. This position will route calls to all ASC located divisions in addition to other departments and other state agencies. Responsibilities include managing visitor services and records for more than 4,000 annual transactions and coordinating meetings and training events. Additionally, this position will maintain SharePoint and digital communication systems, prepare operational reports, and provide continuity through SOP development and process improvements. The position plays a critical role in emergency accountability procedures and facility access coordination supporting building safety and security. Success in this position requires strong organizational skills, attention to detail, discretion, independent decision-making, and the ability to manage multiple complex processes simultaneously. Knowledge Skills and Abilities/Management Preferences Recruitment Range- $39,244-$46,603 Experience operating a multi-line phone system, including transferring calls and paging. Working knowledge of financial and budgeting policies and procedures. Strong written and verbal communications, organizational and customer service skills. Ability to use Microsoft Word, Excel, and PowerPoint as well as Outlook to schedule meetings and conference rooms, with internal and external requests. Click Here to Learn more about State Employee Benefits . Any employment offer may be less than the maximum of the range due to salary equity with similarly situated employees or the selected candidate's related education and experience. Please follow the instructions to apply

Benefits

Additional Information

Agency Dept of Agriculture , Consumer Services Division Agricultural Sciences Center Job Classification Title Administrative Specialist I (S) Position Number 60011879 Grade NC08

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