Director of Business Operations

About the role

In Common With and Quarters are entering a new phase of growth: expanding product categories, increasing operational complexity, developing new business lines, and preparing for geographic expansion. As the organization evolves, we are investing in leadership that strengthens coordination, visibility, and execution across the business. The Director of Business Operations is being created to help ensure that the company strategy translates into structured operation and that teams can execute with clarity, alignment, and operational discipline. This role provides a bird's-eye view of how the organization functions across entities, departments, and systems, helping leadership anticipate risks, prioritize initiatives, and build the infrastructure needed to support long-term scale. Working closely with a Co-Founder and a leadership team that includes Directors of Sales, Product Design, Supply Chain, Product Operations, Finance, and Brand/Marketing. This position strengthens how these teams operate together by establishing planning frameworks, improving organizational visibility, and supporting the operational readiness needed as the company grows. Within this scope, the role also leads People & Culture (HR) and IT as enabling functions that support organizational design, employee experience, and technical infrastructure across the company. This is an opportunity for an experienced operator who is comfortable balancing strategic thinking with hands-on execution, and who is energized by building structure within a creative, fast-moving environment. Core Responsibilities Company Operations & Strategic Planning (30%) Establish and manage the company's operating cadence, including quarterly planning cycles, leadership reviews, and company-wide performance tracking Translate strategic priorities into coordinated execution plans that clarify ownership, sequencing, and resource requirements Maintain visibility into key operational risks, dependencies, and performance indicators while consulting across cross-functional initiatives Support the leadership team in evaluating growth opportunities such as new product categories, market expansion, or new business entities Define the company's People & Culture strategy, including organizational design, workforce planning, and performance frameworks, ensuring alignment with business goals and growth plans Direct the People & Culture Manager to translate strategic priorities into scalable programs across hiring, onboarding, performance management, and employee experience, ensuring consistent execution across teams Systems, Technology & Infrastructure (30%) Own the strategy and governance of core business systems and operational infrastructure. Ensure tools can scale with the business, define policies and user access, system change management, and cross-platform data standards Strengthen reporting frameworks and performance visibility, enabling leadership to track progress against financial and operational goals Improve workflow continuity by standardizing planning processes, documentation, and performance metrics Partner with functional leaders to assess and implement future system needs, including ERP capabilities, process automation, and cross-platform integrations Direct the IT team, who owns day-to-day administration of hardware, network infrastructure, access systems, SaaS licensing, device management, and system integrations across all locations Cross-Functional Execution & Organizational Effectiveness (20%) Project manage complex initiatives that require coordination across multiple departments, ensuring clear timelines, accountability, and forward momentum Identify operational gaps between departments, such as recurring friction points, unclear handoffs, or duplicated efforts across teams. Improve and ensure adoption of the workflows by collaborating with directors and managers to establish decision rights and clear structures. Own the cadence and structure of capacity planning across departments by bringing together directors, People

Benefits

Additional Information

Reports to: Co-Founder Location: Brooklyn, NY Company: In Common With + Quarters In Common With + Quarters In Common With is a design studio defining a new vocabulary for interiors, in which old-world craft meets at-scale manufacturing. Founded in 2018, our practice brings endless curiosity, exceptional materials, and unparalleled adaptability to lighting and objects for all spaces-created with our team of expert craftspeople, artists, and engineers around the world. In 2024, we opened Quarters, a hybrid retail and hospitality destination in Tribeca. Through ongoing collaborations with our peers in the worlds of art and design, Quarters crafts a vision of home that's unfolding and alive. Our obsessions with craft and collaboration originate from a boundless interest in people, objects, and an ongoing conversation between the two. Every product we make and every partnership we cultivate has that in common.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at incommonwith? Share your experience