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Director, Solutions Consulting (NAMER)

External
Trulioo logoTrulioo · Vancouver, Canada
CA$150K–CA$210K/yrFull-timeOn-site2mo ago
Leadership
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Responsibilities

  • Strategy and Ownership
  • Define and implement a repeatable evaluation engine across products, establishing clear standards for how we qualify, scope, and execute evaluations
  • Set and enforce prioritization frameworks, including clear tradeoffs between Enterprise, Mid-Market and Channel and when to deploy custom POCs
  • Standardize how we demonstrate value, reducing one-off work in favor of scalable, reusable approaches
  • Execution and Customer Engagement
  • Lead and develop the North America Solutions Consulting team, maintaining a high bar for performance, accountability, and impact
  • Step into the largest and most complex deals, providing hands-on technical leadership
  • Deploy AI-powered tools and platforms to supercharge how we run evaluations end-to-end to improve win rates and reduce cycle times
  • Partner with Product, Data Science and Engineering to structure and scale evaluations, ensuring efficient delivery and clear outcomes
  • Operate comfortably in API-driven, data-centric environments, guiding technical discussions with enterprise stakeholders
  • Cross-functional and Go-To-Market Alignment
  • Influence Product, Engineering, and Technical Support to remove friction and improve how we deliver for customers
  • Drive alignment across Sales, Customer Suc

Benefits

Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.Position Summary:This will be a full-time, permanent position, preferably working out of the Vancouver office on a hybrid model (3 days per week in the office). However, this role could be done remotely for the right candidate.Health insuranceDental insuranceVision insuranceRemote work optionsFlexible scheduleParental leave

Additional Information

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we're proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

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