Technical product specialist I

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Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Team Description Offers, Pricing and Revenue Management is a team of air fares experts supporting airline and agency customers within the Customer Care organization. The team is looking for Business Analysts with the Global Distribution System and/or travel industry background. The main duties consist of delivering high quality support to Airlines and Agency customers with issues related to Pricing, Shopping, Taxes, Currency, Ancillaries, including some revenue generator products such as Agency Retailer, Agency Managed Commission, Direct Fares Filing. The position is also intended to analyze and research on Agency Debit Memos and safeguard Sabre Fare Guarantee Policy. Role and Responsibilities providing specialized Pricing, Shopping and Fares support to Sabre customers, suppliers, and partners analysing mid to high complexity level air fares related issues in both real time and certification environments using diagnostics and database visualization tools to determine and recommend corrective actions highlighting priority of required system fixes depending on financial impact and system's usability levels safeguarding Sabre's Fare Guarantee Policy commitments by providing timely and thorough Agency Debit Memo research supporting development and marketing staff by assisting with functionality questions, addressing testing issues, training on new products and all delivery planning aspects for deployment of a service or product problem tracking and escalations to other technical levels and teams Qualifications and Education Requirements strong analytical and problem-solving skills self-motivated, able to work under minimal supervision readiness to learn complex airline fares system excellent English communication skills excellent interpersonal and teamwork skills Knowledge of Sabre GDS required. previous travel industry experience preferred basic understanding of Sabre APIs/ATPCO preferred

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