Reception Team Leader
External
Accorhotel · Leeds, UKFull-timeOn-site1mo ago30+ days old, may be filled
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Responsibilities
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.
- Train and Suport the team in providing excellent service.
- Your experience and skills include: Minimum 2 years experience
- Service focused personality is essential
- experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English
- additional languages are a plus
- Your team and working environment:
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Benefits
Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!
Additional Information
Reception Team Leader First impressions are everything! As a Reception Team Leader, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
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