Technical Services-Senior Lead

About the role

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice. Focus of the Role Being part of Global Networks and Technology means you will be part of a team that focuses on extending our network superiority to enable the continued execution of our digital strategy. You will be working with world-leading technology and change the way we work to ensure business needs drive priorities and accelerate the delivery of our digitisation programme.

Responsibilities

• Leadership and Impact
• Team and Broader Contribution
• Lead work planning activities and ensure there are adequate resource to maintain the network and services we provide including a team that is available for 24/7 support as needed.
• Manage resource allocation to projects, initiatives and prioritised work, including recruitment and/or selection, to maintain a talent pipeline and ensure capability requirements are met with the best talent, and any resourcing issues are mitigated.
• Ensure the team and the working environment adheres to Regulatory and Health and Safety standards and staff follow Telstra policies.
• Significantly contribute input to strategic objectives within your functional area, making and implementing delivery decisions in line with the defined strategic direction.
• Lead your team and oversee: Management and co-ordination of installation of new network hardware onsite ensuring forward planning for future requirements.
• The physical network equipment and associated infrastructure such as cabling and distribution frames to be well maintained minimising any downtime and enabling easy service identification.
• Work closely with the Engineering teams to provide adequate local knowledge and expertise to enable augmentation of network equipment and backhaul to meet customer requirements.
• Provide input and support in collaborative problem solving, particularly issues requiring a holistic view of technology, systems or applications to overcome new and complex technical issues.
• Manage all sites in the region including co-location contracts and forward plan for equipment expansion, upgrade, or platform migration.
• Prepare and work to an agreed CAPEX and OPEX budget for Network Accommodation, General Operating Support, and infrastructure buildout. Identify and implement cost saving initiatives and identify growth opportunities to improve company EBITDA.
• Use a data driven approach, based on technology performance and customer experience, to drive continuous improvement of customer experience, technology effectiveness and efficiency.
• Lead implementation of new processes & procedures, including prototyping / piloting of small scale, fully operational, impleme

Benefits

Additional Information

Employment Type Permanent Closing Date 22 June 2026 11:59pm Job Title Technical Services-Senior Lead Job Summary Job Description

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Company Intel

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