Digital Tech Support Analyst
External
Caterpillar · Chicago, IL$100K–$134K/yrFull-timeOn-siteToday
ApiGit
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About the role
Provide worldwide Tier 2/3 support for Caterpillar digital products: troubleshoot software and API issues, perform root cause analysis, monitor product performance, document and communicate resolutions, maintain knowledge base and training materials, and coordinate fixes with development and dealer teams.
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