Senior Salesforce Administrator

About the role

Flowhub is hiring a Senior Salesforce Administrator to own our Salesforce platform end-to-end: architecture, data governance, automation, and reporting. You'll be the technical backbone of Revenue Operations, the person Sales, Customer Success, and Finance quietly rely on every day without ever stopping to wonder why the system just works. This is a hands-on seat, not an oversight one. Our instance is ten years old and carries a decade of accumulated history, legacy automation, and data shaped before anyone designed it for the way we run today. Your job is to get in there, architect it into form, enforce the governance that keeps it clean, and turn it into a foundation we can build AI and automation on top of. You'll partner with RevOps leadership to translate business needs into scalable systems, and you'll have the room to bring solutions rather than just close tickets. You'll report to Graham Arnold, Senior Revenue Operations Manager, and sit alongside the people who run the revenue engine day-to-day. This is a role for someone who wants their name on the health of a system, not someone keeping the lights on. 🚀 What You'll Own (Own, Govern, Scale) The Salesforce org, end-to-end. Object model, fields, page layouts, record types, permission sets, profiles, sandbox environments, deployments, and release cycles. You own the configuration and the change management that keeps it sane, as the single point of accountability for how the platform is built. Data governance and integrity. A decade-old instance means deduplication, validation rules as guardrails, naming conventions, picklist standards, and field-level security that actually hold. You'll design the governance and then keep the line on it, processing and validating large datasets for lead assignment, territory management, and account enrichment. The cleanup and the foundation under it. Pay down the legacy debt and architect the data into the shape a newer org would have started with. Clean, contextual, well-documented metadata is what makes AI agents and automation reliable instead of confused, and you're the one who gets us there. Automation and process design. Record-triggered Flows, validation rules, and approval processes that enforce business logic and cut manual work. You'll evaluate and retire outdated automation as part of ongoing hygiene, and co-own functional process design with RevOps leadership. Reporting and visibility. Report types, dashboards, folder structures, and scheduled deliveries that give leadership a true read on pipeline, forecasting, onboarding, and operational health, without the ad hoc fire drills. Stakeholder enablement. A clean intake for new requests, clear communication when the system changes, and the documentation and training that keep end users moving. You'll work directly with sales, finance, and customer success to gather requirements and ship. 💚 You'll Probably Love This Role If: You're happiest with your hands in the system. Building a Flow, untangling a permission model, and architecting a cleaner object structure is the part of the week you look forward to, not the part you hand off. Salesforce is your platform of choice. You know the data model, order of execution, and declarative toolset cold because you've chosen to live in it for years. This isn't a seat for someone who spent the last decade in HubSpot or another CRM. You see a decade-old org as the opportunity. Legacy data and accumulated debt read like a puzzle worth solving, not a mess to dodge. The cleanup and the architecture that follows is genuinely your idea of a good project. You bring solutions, not tickets. You'll get the system clean, then come to leadership with a point of view: here's what I'd automate next, here's why, here's the impact. The final call sits above, but the thinking is yours to bring to the table. You think about the end user. You're technical and heads-down, and you're also curious about what's tripping people up in the system, with enough of a product instinct to build for them rather than for the org chart

Benefits

Additional Information

A note from Graham Arnold , Senior Revenue Operations Manager: I've been living inside our Salesforce org for a while now, and leadership has asked me to step back and operate as a strategic partner to the business. I can't do that while I'm still the person building every validation rule. So I'm hiring the one who becomes the arbiter of our system: the owner of the architecture, the keeper of the data, the person who treats a clean, well-documented instance as a craft worth obsessing over. We've been on this platform for a decade, which means real history is sitting in there, and plenty of cleanup nobody on a two-person team has had time to touch. I want someone with me here at Flowhub who loves that work, who can pay down years of debt and then come to me with a point of view on what we build next. Order-takers won't be happy here. Bring me a system you're proud of, along with the ideas to match.

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