Swedish Speaking Travel Support Specialist
External
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Swedish Speaking Travel Support Specialist. This position is tailored for individuals who are enthusiastic about travel and committed to providing top-notch support to clients. As a Travel Support Specialist, you will play a crucial role in assisting clients with their travel arrangements and inquiries. Responsibilities Assist Swedish-speaking clients with their travel-related inquiries and bookings through multiple communication channels, including phone, email, and chat. Help clients with modifications to their travel plans, such as flight changes, hotel bookings, and itinerary adjustments. Work closely with travel partners, including airlines and hotels, to resolve any client issues and ensure satisfaction. Provide accurate and up-to-date information on travel policies, destinations, and service offerings. Maintain detailed and organized records of client interactions in the CRM for effective service enhancement. Exhibit a high standard of professionalism and excellent customer care in all dealings. Stay current with trends in the travel industry to better assist clients and provide informed advice. Fluency in Swedish and English, both spoken and written. Prior experience in customer service or the travel industry is preferred. Strong communication skills with a focus on customer satisfaction. Exceptional attention to detail and organizational skills. Ability to manage various tasks efficiently in a fast-paced setting. Knowledge of travel booking systems and CRM software is an asset. A genuine enthusiasm for travel and helping clients create memorable experiences. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Patrique Mercier Recruitment By Nellie? Share your experience