Safety Program Manager (Data Center Operations)

About the role

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Responsibilities

• Develop, implement, and maintain the data center safety management program at sites.
• Lead the creation and execution of the annual safety strategy and KPIs for the data center(s), focusing on zero harm, reliability of operations, and contractor performance.
• Conduct and coordinate risk assessments, method statements (RAMS), and job hazard analyses for critical activities.
• Own and continuously improve the permit-to-work system for high-risk activities, ensuring robust control of isolations, lock-out/tag-out (LOTO), and change management in live environments.
• Plan and carry out regular site inspections and audits of controlled spaces; track actions to closure and report trends to leadership.
• Establish and manage incident and near-miss reporting, investigation, and root cause analysis processes; ensure high-quality investigations, lessons learned, and effective preventive actions across all shifts and vendors.
• Analyze safety performance data (TCIR/LTIFR/DART, near misses, unsafe conditions, audit findings), prepare dashboards, and recommend targeted improvements to reduce risk.
• Develop and deliver safety training programs for data center staff and contractors, including induction, electrical safety awareness, LOTO, working at height, confined space, manual handling, and emergency response.
• Coach and influence team members to embed safe systems of work into activities without impacting critical uptime.
• Lead or support safety committees, toolbox talks, and behavioral safety initiatives to build a strong safety culture across operations.
• Ensure readiness for client, corporate, and regulatory audits; coordinate documentation, accompany auditors on site, and manage follow-up actions.
• Maintain up-to-date knowledge of local health and safety requirements, data center best practices, and client standards; translate these into practical controls for
• site teams.
• ESSENTIAL CRITERIA:
• Bachelor's degree in Occupational Health & Safety, Environmental Health (or equivalent relevant experience).
• Recognized health and safety qualification or certification (e.g., NEBOSH Diploma, CSP, CMIOSH/GradIOSH, or national equivalent).
• 4-7+ years of experience in an HSE/safety management role, with significant exposure to data centers, critical facilities, or high-risk industrial/technical environments (HV/LV electrical, mechanical, construction, logistics).
• Proven track record of leading incident investigations, performing risk assessments, and running site audits in complex, contractor-heavy environments.

Requirements

• Strong leadership and influencing skills, able to coach team members in a high-pressure, uptime-critical environment.
• Excellent communication and training skills, with the ability to engage both front-line technicians and senior stakeholders, often across multiple languages and cultures.
• Strong analytical skills, comfortable working with safety data, dashboards, and metrics to drive decisions and prioritize actions.
• Deep understanding of high-risk activities common in data centers (electrical safety, working at height, lifting, confined spaces, hot works, construction interfaces) and practical risk controls.
• High level of integrity and resilience, with a pragmatic approach that balances safety, operational continuity, and client expectations.
• EOS BENEFITS:
• At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
• Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
• 10 Days of Paid Time Off (PTO) annually
• Occasio

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