AVP, Quality Engineer III (L10)

Responsibilities

• Define and maintain automation guidelines including standards for BDD and Gherkin syntax quality
• Develop and evolve automation frameworks ensuring modularity, scalability, and reusability
• Set up and maintain CI/CD pipelines with integrated test execution and reporting
• Serve as technical expert on automation tooling, debugging, and performance optimization
• Lead and grow the automation SME pipeline by coaching QE team members in test automation
• Integrate mocking tools such as Wiremock to enable shift-left testing and faster feedback loops
• Build and maintain shared automation libraries and tools across mobile teams
• Collaborate with architects to ensure automation aligns with tech stack evolution
• Drive adoption of automation best practices across iOS and Android platforms
• Actively leverage AI tools (GitHub Copilot, LLM integrations) for code generation, automated testing, documentation, AI-powered code review , etc - and champion AI-native engineering practices across mobile teams
• Develop and maintain end-to-end, integration, and API automation test suites
• Ensure automation coverage targets are met across unit, integration, and end-to-end testing
• Partner with development teams to enable in-sprint automation and shift-left testing
• Troubleshoot and optimize test execution performance in cloud and on-premise environments
• Contribute to test data management strategies and service virtualization initiatives
• Document automation frameworks, guidelines, and best practices for team adoption
• Participate in QE community initiatives and knowledge sharing sessions
• Support defect triaging and root cause analysis with automation insights
• Required Skills/Knowledge :
• Minimum 4 years of experience in Quality Engineering processes and automation
• Strong programming knowledge in frameworks like Appium/Selenium, Cucumber, and Gherkin
• Experience in GUI, API/Webservices, and Database automation testing
• Experience preparing automation frameworks with parallel execution integrated with CI/CD pipelines
• Proficiency in Java, Kotlin, or Swift with strong object-oriented programming concepts
• Experience with mobile-specific testing frameworks such as XCTest,

Benefits

Additional Information

Job Description: Role Title: AVP, Quality Engineer III L10 Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. - We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. - We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. - We provide career advancement and upskilling opportunities for all to take up leadership roles. Organizational Overview: Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be Role Summary/Purpose: The AVP, Quality Engineer III - Digital Servicing is a technical specialist and automation subject matter expert responsible for driving automation excellence and reusability within the DSE India Mobile organization. This role focuses on developing and evolving automation frameworks, establishing BDD standards, and enabling shift-left testing practices across mobile platforms. This engineer serves as the technical expert on automation tooling, mentors QE team members, and ensures automation aligns with product roadmap and engineering goals in a cross-shore agile environment.

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