Head of Total Rewards Operations, U.S. & Canada
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Responsibilities
- Operational Leadership
- Lead end-to-end delivery across Benefits, Compensation Administration, Leave & Absence, and Mobility
- Drive performance against SLAs, KPIs, and operational metrics
- Ensure consistent, accurate, and timely execution across all processes
- Controls & Compliance
- Own SOPs, internal controls, and audit readiness
- Ensure compliance with U.S. and Canadian regulations , tax rules, and company policies
- Partner with Audit, Legal, and Finance on SOX controls and reviews
- Proactively identify and mitigate operational risk
- Team Leadership
- Lead and develop a multi-functional operations team
- Provide guidance on complex cases and escalations
- Drive accountability, ownership, and performance standards
- Systems & Process Improvement
- Partner with HRIS/IT on Workday, Dayforce, and system enhancements
- Drive process standardization, automation, and efficiency
- Manage operational calendars and workflows
- Reporting & Financial Alignment
- Oversee reporting, reconciliations, and data accuracy
- Partner with Payroll and Finance on accruals, costing, and financial integrity
Requirements
- 10+ years in HR/Total Rewards operations
- 5+ years leadership experience
- Experience across multiple Total Rewards functions (not siloed)
- Strong background in controls, compliance, and audit (SOX preferred)
- Hands-on experience with HR systems (Workday, Dayforce, or similar)
- Knowledge of U.S. and Canadian regulatory environments
- Shared services or global delivery model experience
- Certifications (CEBS, CCP, GPHR)
- Experience with ServiceNow or similar ticketing systems
- What Great Looks Like
- Thinks in process flows and execution , not theory
- Proactively addresses risk, controls, and audit readiness
- Brings structure to complex operations
- Balances people leadership with execution rigor
- Measures impact with data and operational metrics
- What This Role Is Not
- Not Total Rewards strategy or program design
- Not a siloed functional role
- This is a high-impact operational leadership role focused on execution excellence across U.S. & Canada .
- #LI-BH1
- To find out more about Siemens Healthineers businesses, please visit our company page here .
- The base pay range for this position is:
- $189,950 - $261,184
- Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
- If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
- Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origi
Benefits
Additional Information
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Head of Total Rewards Operations - U.S. & Canada Siemens Healthineers is seeking a Head of Total Rewards Operations - U.S. & Canada to lead the execution and delivery of Total Rewards administration across the region. This is a hands-on operational leadership role , responsible for service delivery, controls, and team performance- not strategy or program design. You will ensure accurate, compliant, and efficient execution across a complex, high-volume environment.
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