Client Success Manager

Responsibilities

• Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration
• Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
• Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
• Conduct regular business reviews with clients to understand their evolving needs and ensure Razer Gold's solutions align with their objectives
• Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
• Foster and maintain strong client relationships built on trust, transparency, and mutual respect
• Collaborate across Sales, Product, Marketing, Legal, Risk, and Operations to champion partner needs.
• Pre-Requisites :

Requirements

• 4+ years in Account Management, Sales, Customer Success, or similar client‑facing roles. (Ideally within startup and enterprise-level technology environments)
• Strong relationship‑builder with experience managing complex stakeholder groups.
• Confident communicator and presenter.
• Data‑driven with experience in reporting, planning, and profitability metrics.
• Comfortable managing a diverse portfolio and identifying new growth opportunities.
• Strategic thinker with a proactive, values‑led approach.
• Are you game?

Additional Information

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work , offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally. Job Responsibilities : Clients Success Manager is to protect and grow high-value clients. They focus on proactively guiding clients to achieve their goals with our RGDH platform, rather than simply reacting to issues. CLIENTS SUCCESS MANAGER

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