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Supplier Partnerships Manager II

External
avidxchangeinc logoAvidxchangeinc · Charlotte, NC
Full-timeOn-site1w ago
Accounts PayableComplianceCRMDesign ThinkingExcelForecasting
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Requirements

  • A go-getter with an entrepreneurial mindset - that means yo

Benefits

Remote work options

Additional Information

1) Job Overview The Supplier Partnerships Manager is a strategic business leader accountable for the strategy, performance, and long-term evolution of external supplier-facing partnerships. This role directly enables payment adoption, straight-through processing (STP), and Network-of-Networks payment initiatives. The ideal candidate will ensure that partner solutions drive incremental payment revenue, elevate the supplier experience, and scale efficiently across the AvidXchange network. Core Partnership Categories Include: Payment Processors STP / AR Automation Providers Network-of-Networks Partners 2) What You'll Do Strategic Partnership & Governance Strategic Partnership Ownership: Serve as the single business owner for assigned external partners, driving partnership strategy, performance outcomes, and long-term value creation. Relationship & Governance Management: Act as the primary escalation and governance point with partner leadership to ensure productive, results-driven, and mutually beneficial relationships. Contract & Commercial Management: Partner with Legal, Finance, and Procurement to renegotiate, amend, and optimize existing contracts and commercial terms over time. Performance, Finance & Optimization Performance Management & Optimization: Define and track KPIs, scorecards, and quarterly business reviews focused on revenue impact, adoption, operational efficiency, and supplier experience. Financial Planning & Forecasting: Collaborate with Finance to build budgets, forecasts, and long-range financial plans tied to partner-driven initiatives and revenue streams. Partner Evaluation & Solutioning: Identify, evaluate, and recommend new partnership opportunities; lead solution design and business case development to determine strategic fit and ROI. Cross-Functional Design & Alignment Cross-Functional Decision Enablement: Work across Product, Sales, Supplier Growth, Finance, Legal, Risk, and Technology to establish a clear decision matrix when multiple partners operate in the same functional space. Service & Solution Design: Partner cross-functionally to ensure external solutions are integrated into AvidXchange workflows in a way that supports automated data and funds transmission, strong customer experience, and scalability. 3) What We're Looking For Experience & Education Education: Bachelor's degree in business, finance, technology, or a related field (or equivalent professional experience). Professional Experience: 3-7 years of experience in partner management, vendor management, strategy, payments, fintech, or adjacent domains. Commercial Expertise: Demonstrated experience negotiating and managing complex commercial agreements alongside partnerships tied to revenue generation and/or operational scale. Technical Skills & Core Competencies Core Capabilities: Advanced proficiency in Excel, PowerPoint, and CRM/partner management tools (Salesforce preferred). Strategic Partnering: Proven ability in strategic partner and stakeholder management, combined with cross-functional influence without direct authority. Business Acumen: Strong analytical, financial, and business case development skills, alongside contract negotiation and commercial structuring. Risk & Innovation: High risk and compliance awareness (data, payments, regulatory), paired with process improvement and service design thinking. Execution: Executive-level written and verbal communication skills, backed by high attention to detail and executional rigor. Key Success Metrics Incremental payment revenue driven by partner-enabled initiatives. Improvement in payment adoption and STP penetration (VCC %). Improvement in net VCC financial performance (success rate, BIN rate, fees, rebates, limits, etc.). Supplier experience improvements tied to partner workflows (CSAT, effort reduction, issue resolution). Time-to-market and scalability of partner-enabled solutions. Performance of partners against defined SLAs, KPIs, and financial commitments. About AvidXchange AvidXchange is a leading provider of accounts payable ("AP") automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they'll tell you our people are at the core of who we are. At AvidXchange, mindset is everything . We are Connected as People , Growth Minded , and Customer Obsessed . These three mindsets represent our culture - who we are, who we've always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we've created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work ®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years - that AvidXchange is a Great Place to Work®.


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