Product Manager: Console

Responsibilities

• Console, Settings & Configuration
• Own the end-to-end product experience for organization-level settings, team management, and review configuration
• Make complex configuration understandable and accessible for both technical admins and non-technical buyers, without dumbing it down
• Work closely with engineering to define APIs, UI flows, and data models for configuration that scale across teams, repos, and deployment types
• Access Control: RBAC & Custom Roles
• Own the permission model end to end: define the roles, scopes, and capabilities that govern who can see and do what across settings, configuration, billing, and member management
• Ship custom roles so admins can define their own permission sets rather than being boxed into our defaults, the table-stakes capability that unblocks larger, more security-conscious buyers
• Get permission granularity and scoping right: org-level vs. team-level vs. repo-level access, and the inheritance and override behavior between them
• Own audit logs and access trails, who changed what and when, as both an enterprise requirement and a pillar of our security and compliance posture
• Treat least-privilege defaults, clear permission surfaces, and "no surprises" access behavior as core to the design, not afterthoughts
• Billing & Subscription Management
• Own the billing product: pricing display, plan management, seat-based licensing, upgrades and downgrades, and invoicing
• Reduce friction in the purchase and upgrade path; design self-serve flows with correct proration, and partner with Growth and Sales on conversion and expansion
• Own plan entitlements and feature gating, the mapping between what someone pays for and what they can actually use, kept consistent across the whole app
• Handle the subscription lifecycle edge cases that quietly break trust: seat reconciliation and true-ups, renewals, failed payments and dunning, downgrades, and mid-cycle changes
• Support enterprise purchasing: annual contracts, PO-based and offline billing, tax and invoicing requirements
• Partner with Finance and Engineering on lifecycle correctness, and own the relationship with our billing infrastructure (Stripe, Chargebee, or similar)
• Onboarding & Activation
• Own the onboarding wizard and first-run experience for new organizations and individual users
• Drive activation metrics: time-to-first-review, time-to-team-invite, and setup completion rates
• Identify and eliminate the top drop-off points in the setup funnel

Requirements

• 5+ years of product management experience, ideally at a B2B SaaS or developer tools company
• Technically fluent. You can read code, understand APIs, and have detailed conversations with engineers without a translator
• Track record of owning complex, multi-stakeholder product areas such as admin consoles, permissions/RBAC systems, or billing systems, where correctness and edge cases matter as much as the happy path
• Strong instincts for simplifying complex configuration and access experiences without dumbing them down
• Comfortable with ambiguity; can move from fuzzy problem to clear spec without hand-holding
• You write well and communicate precisely. PRDs and tickets you've written are things you're proud of
• Low ego, high ownership. You care about the outcome more than the credit
• Prior experience at a developer tooling, DevOps, or code intelligence company
• Direct experience with RBAC, permissions, or identity/access systems, designing role models, scopes, and audit logging
• Experience with billing infrastructure (Stripe, Chargebee, or similar) and subscription lifecycle mechanics
• Familiarity with multi-tenant SaaS architectures, and with audit/compliance requirements (SOC 2 and similar)
• Working knowledge of Git platform

Additional Information

About CodeRabbit CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality. Role Overview We're hiring a strong, hands-on Product Manager to own the application side of the CodeRabbit Management Console, the surfaces every customer touches to set up, configure, control access to, and pay for CodeRabbit. This is a high-ownership IC role with a clear path to build and lead a team once you've settled in and proven impact. You'll own organization settings, review configuration, role-based access control, billing and subscriptions, and the onboarding experience. Getting these right is foundational to our move upmarket and to our growth. This isn't an AI-glamour role. It's a complex, technically demanding, and deeply important one. We want someone who sees that clearly and is excited by it, not someone chasing the next shiny AI feature.

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