Presales Field Engineer

Requirements

• Previous experience as a Pre sales and Post sales Field Engineer or similar role
• Availability for a full-time position, Tokyo, Japan.
• Excellent interpersonal and presentation skills - serve as subject matter expert on product platforms while leading customer meetings and technical/operational discussions
• Ability to conduct all aspects of system demonstrations including handling demo cargo, independently setting up equipment in the field, operating/trouble-shooting the system and presenting its values to customers and partners.
• Technical/Operational field background in operating tactical/RF systems (operating radars as an advantage).
• Strong self-study and research skills, ability to work independently and within/across international teams.
• Located in Tokyo.
• Well-versed in technical aspects of field projects, including machinery and equipment
• Understanding of safety guidelines
• Attention to detail
• Outstanding communication skills in English and Japanese
• An analytical mind and strong problem-solving ability
• Ability to work in adverse weather and occasional overtime and weekends
• Ability to translate technical overviews to basic level that easily understandable
• Charisma in interacting with customers

Additional Information

Join D-Fend Solutions - where technology meets purpose. As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team - including veterans of elite military tech units - pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide. If you're passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment - we'd love to have you on board. Become a D-Fender. Shape the future of airspace security. We are seeking an experienced Pre sales - Post sale Field Engineer to join our growing APAC Team in Tokyo, Japan. The Field Engineer will support the sales team and sales operations to drive sales opportunities, demonstrate our product, train our customers and sales team, provide post deployment technical assistance, and assist in achieving our sales goals. Scope: As a subject matter expert on our offerings, products, the Field Engineer will assist sales managers in qualifying customers' technical requirements, demonstrating the technical and operational features of the D-Fend product line, and answer all questions related to our products to the satisfaction of the customer. The Field Engineer will ensure proper handover of information to the Professional Services Team to prepare them for client engagements and project implementation by sharing knowledge gained about the customer environment, systems, and risk profile. The Field Engineer will also carry lessons learned from their activities and present these to the relevant product teams to supply input for the strategic direction of the product line. The Field Engineer would also visit existing customers periodically and provide post deployment technical support when necessary.

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