Head of Specialised Logistics Operations

About the role

Our Client is a multinational logistics company providing transportation, warehousing, and supply chain solutions across global markets.

Responsibilities

• We are seeking an experienced leader to oversee a high-value, specialised logistics service across the APAC region. This role is responsible for driving operational excellence, service expansion, customer engagement, and capability development for sensitive and mission-critical cargo movements.
• Act as the regional subject matter expert, partnering closely with country teams, customers, and internal stakeholders to ensure safe, scalable, and high-quality service delivery;
• Lead the development and standardisation of operational procedures and service frameworks across the region;
• Drive implementation, training, and audit activities to ensure compliance with operational and safety standards;
• Act as the regional lead and subject matter expert for specialised logistics operations and customer engagements;
• Support business growth initiatives by expanding service capabilities, improving operational performance, and driving profitability;
• Manage strategic customer relationships, including escalations, operational reviews, and solution discussions;
• Collaborate with safety and operational teams to strengthen risk management and compliance practices;
• Support the setup and coordination of regional operational control and monitoring functions where required;
• Lead onboarding and implementation activities for new customers and projects;
• Partner with commercial and solutions teams to support pricing, solution design, and customer proposals.

Requirements

• At least 8 to 12 years of experience in logistics, transportation, or specialised operational environments;
• Strong understanding of logistic operations handling high-value or technical equipment;
• Experience managing regional operations and engaging directly with enterprise customers;
• Strong operational problem-solving, decision-making, and stakeholder management skills;
• Ability to work in fast-paced, cross-functional, and multicultural environments;
• Strong communication and presentation skills, including engagement with senior stakeholders;
• Hands-on leadership style with experience building and scaling operational capabilities.
• Employment Details
• Exciting leadership opportunity in a growing team;
• Excellent benefits and competitive compensation.
• Get in touch with us
• If you'd like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at cleon@fcs-careers.com for a confidential discussion.
• FCS CAREERS PTE LTD (EA 94C4359)

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