Senior Protection Officer (MHPSS)

Responsibilities

• MHPSS Technical Leadership & Program Quality
• Lead the design, adaptation, and implementation of MHPSS interventions, including structured group activities and individual support modalities, ensuring alignment with IRC approaches and IASC MHPSS guidelines
• Ensure a layered MHPSS approach, including community-based PSS, focused non-specialized interventions, and referral pathways for specialized services where available
• Adapt MHPSS programming to the Gaza emergency context, ensuring relevance, feasibility, and safety in settings with limited services and high insecurity
• Ensure integration of MHPSS across Child Protection and WPE/GBV programming, including survivor-centered approaches
• Develop and oversee tools, guidance, and standard operating procedures for MHPSS service delivery
• Ensure effective integration between MHPSS, CP case management, and GBV case management, including safe referral pathways
• Support frontline staff in identifying and referring individuals with heightened protection risks, including UASC, GBV survivors, and individuals experiencing severe distress
• Promote safe, confidential, and survivor-centered approaches across all MHPSS services
• Oversee the implementation of structured group and individual MHPSS interventions for children, adolescents, caregivers, and women
• Ensure fidelity and quality of group and individual interventions through regular observation, feedback, and coaching of facilitators
• Support adaptation of group and individual curricula to context, age, gender, and vulnerability considerations
• Monitor participation, engagement, and outcomes to improve program quality and relevance
• Clinical & Technical Supervision
• Provide regular technical supervision to MHPSS Officers, psychologists, and other frontline staff delivering MHPSS services
• Support staff in case conceptualization, intervention planning, and risk management, including complex and high-risk cases
• Ensure that individual MHPSS services (including counselling support where applicable) are delivered safely, ethically, and in line with professional standards
• Review documentation and case records to ensure quality, confidentiality, and adherence to protocols
• Identify capacity gaps and lead targeted coaching, mentoring, and training initiatives
• Directly supervise MHPSS Officers, psychologists, and community workers, ensuring clarity of roles and accountability
• Provide both technical and line management supervision, including performance management, work planning, and staff development
• Foster a positive, supportive team environment, promoting collaboration and strong team cohesion
• Ensure staff wellbeing is prioritized, including measures to mitigate stress, burnout, and secondary trauma
• Monitoring, Evaluation, Accountability & Learning (MEAL)
• Ensure implementation of MHPSS-related MEAL activities, including monitoring of quality, outcomes, and client feedback
• Analyze data and trends to inform program adaptation and improve service delivery
• Ensure that accountability mechanisms (including feedback systems) are functional and used to strengthen programming
• Contribute to internal and donor reporting, ensuring accurate reflection of MHPSS activities and impact
• Administration and Reporting
• Lead planning, implementation tracking, and reporting of MHPSS activities
• Ensure timely and high-quality submission of work plans, reports, and documentation
• Maintain accurate and secure documentation in line with data protection protocols
• Support proposal development and program design as required
• Coordination and Representation
• Liaise closely with CP and WPE teams to ensure coordinated and holistic support
• Represent IRC in the Gaza MHPSS Technical Working Group (TWG) and other relevant coordination forums
• Actively contribute to inter-agency technical discussions, guidance development, and harmonization of MHPSS approaches
• Strengthen collaboration with partners, service providers, and other stakeholders to improve access to MHPSS services
• Maintain strong coordination with IRC internal sectors, including Health, Protection, and other relevant teams
• Other
• Attend trainings organized by the IRC.
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Benefits

Additional Information

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

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