Rental Sales Agent

Responsibilities

• Provide superior customer service while identifying and prioritising customer needs.
• Make knowledgeable recommendations when advising and selling optional extras to the customer according to his/her needs.
• Address all customer needs with professionalism and confidence.
• Respond to all telephone and email inquiries in a friendly and helpful manner.
• Closing Rental Agreements for returning customers.
• Stay up-to-date on product knowledge.
• Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.
• Ad hoc duties as required.
• Your Skills:
• Ability to meet set targets.
• Team player with excellent presentation, customer service and IT skills including Microsoft Excel and Word.
• Strong communicator with attention to detail and engaging personality.
• Some Automotive fleet or technical experience is an advantage.
• Customer focused background with a natural sales ability.
• Team player with excellent attention to detail and ability to adapt in a fast paced environment.
• A Full clean B Drivers licence required min 2 years Driving.
• Fluent English is a must both written and verbal, second language is advantageous.
• 40 hour working week Monday to Sunday.
• Why Choose Europcar?
• **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **
• Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.
• Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner a

Benefits

Additional Information

Europcar Mobility Group At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Job Description Customer Service Representative- Athlone Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Customer Service Representative to work as part of our dynamic and fast-paced team, reporting into the Branch Manager. As a Customer Service Representative you will be working in an environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process.

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