Billing Specialist
External
Rxo · Naperville, ILPrepare for this interview
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Benefits
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Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $22- $23 per hour The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Billing Specialist at RXO, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. What your day-to-day will look like: Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients Ensure issues are addressed immediately and appropriate parties are informed for proper resolution Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams Develop a working understanding of the internal technologies required for daily functions Communicate with various internal company departments to address problems preventing orders from billing to a customer Partner with transportation providers to secure required documentation for customer billing Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes At a minimum, you'll need: 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics It'd be great if you also have: Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience Experience with Microsoft Office Strong problem-solving skills Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience Does this sound like you? Check out what else RXO has to offer. Why Join Us:
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