Contents Evaluator Associate

Requirements

• Education & Licensing
• High school diploma or GED required. Bachelor's degree from an accredited college or university preferred.
• Three (3) years customer service experience or equivalent combination of education and experience preferred.
• Skills & Knowledge
• Good oral and written communication skills
• PC literate, including Microsoft Office products
• Ability to read and comprehend policy language
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• WORK ENVIRONMENT
• When applicable and appropriate, consideration will be given to reasonable accommodations.
• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Physical: Computer keyboarding, travel as required
• Auditory/Visual: Hearing, vision and talking
• Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Benefits

Additional Information

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Contents Evaluator Associate PRIMARY PURPOSE : To work with management on staff development and to review work and provide diplomatic feedback to maintain quality of work product. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Prepares reports and correspondence to customers, other VeriClaim adjusters, and/or insureds. Evaluates residential and commercial contents inventories obtained by or submitted to VeriClaim on both a replacement cost and actual cash value basis. Applies limitations and/or exclusions based on coverage afforded by the policy. Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes. Facilitates the use of replacement services as requested by the Contents Adjuster. Reviews and processes replacement receipts. Communicates with colleagues, management, customers, and insureds in a courteous and professional manner. Conforms with and abides by all regulations, policies, work procedures, and instructions. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s).

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