Fraud DeskTop Investigator, Greece

Requirements

• Experience & Qualifications Required:
• Bachelor's degree would be an asset
• Working knowledge in an insurance company on claims/ investigating is a considerable plus.
• Maintaining professional working relationships with insured's, claimants, witnesses, lawyers, corporate employees, police and relevant fraud bodies.
• Ability to work in tight timelines when necessary.
• Excellent knowledge of the English language is required; knowledge of the Italian language would be a plus.
• Advanced PC skills and experience with various database search systems are needed.
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
• Enjoy benefits that take care of what matters
• Reimagining insurance to make a bigger difference to the world
• Welcome to a culture of inclusion
• AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
• AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .
• Functional Area:
• CL - Claims
• AIG Europe S.A. (Greece branch)

Benefits

Additional Information

Fraud Investigator What you need to know: The scope of the role is to investigate suspicious insurance claims or suspicious insurance related activities covering all lines of business, involving claimants, brokers, lawyers, medical providers, etc, to support the Claims organization. This position is responsible for: - Investigating suspicious insurance claims or suspicious insurance related activities covering all lines of business involving all related parties to support the Claims organization. - Managing all aspects of the claim's & underwriting investigation; analyzing facts on issues in question, thorough review of interviews and statements of witnesses, employers, claimants and other relevant witnesses. - Obtaining and preserving hard and soft evidence documentation to support investigations. - Coordinating necessary investigation techniques and resources to ensure quality, accuracy & timely response in all cases. - Producing reports based on evidential findings, providing adjusters with the information required to progress the claim as appropriate. - Accurately identify and record all financial impact for cases worked in the case management system - Identifying, creating, and completing fraud training for various lines of business as requested by your manager - Completing focused claims reviews for all lines of business within AIG as assigned. This includes analysis, documentation of results and suggestions for improvement. - Assisting the Head of Fraud as appropriate in ensuring key deliverables and business objectives are met. - Awareness of, and adherence to, local laws regarding techniques used for information gathering in countries where operating

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