Sr. HR Manager, Attendance Management

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The HR Service Delivery team is seeking a collaborative, innovative, and results-driven Senior Manager, Human Resources to lead the Attendance Management team. This role provides strategic and operational leadership for the delivery of attendance, time, and leave-related services that enable a consistent, accurate, and equitable employee experience while supporting business outcomes. The Senior Manager is a key driver of automation and process modernization, business continuity readiness, and scalable policy execution, ensuring Attendance Management services evolve to meet changing business needs and client demands. The role partners closely with HR Service Delivery leadership, HR Centers of Excellence, Employee Relations, and cross-functional partners to mitigate risk and continuously improve service delivery. The ideal candidate is a strategic people leader with a strong operational mindset and a passion for inclusive leadership, who fosters team cohesion, develops talent, and leverages data-driven insights to identify process gaps, streamline workflows, and drive efficiency, quality, and scalability. This role requires the ability to balance a positive, consistent employee experience with critical business, compliance, and operational needs in a fast-paced environment, while exercising sound judgment and driving measurable, sustainable improvements. This position requires candidates to be located within commuting distance of Philadelphia to support regular in person collaboration and business needs. Job Description Core Responsibilities: Provides strategic and operational leadership for Attendance Management, ensuring accurate, compliant, and equitable delivery of attendance, time, and leave-related services at scale. Leads workforce and workload management to achieve service level, turnaround time, and quality targets while adapting to changing business needs. Serves as a subject matter expert and escalation point for complex attendance, UAP, and leave-related matters, partnering with Employee Relations, Legal, Payroll, and other stakeholders. Drives operational excellence through data integrity, performance monitoring, trend analysis, and continuous improvement initiatives. Leads, develops, and engages people leaders and teams, fostering a culture of inclusion, accountability, and high performance. Partners with HR Technology, IT, and vendors to pilot, implement, and optimize automation solutions that improve efficiency, accuracy, and self-service experiences. Leads business disruption readiness and response, including outage coordination, escalation protocols, and recovery planning. Acts as a senior point of contact for new client and business unit intake, scoping and onboarding new populations into Attendance Management support models. Contributes to functional and enterprise HR strategies through scalable policy execution, process modernization, and service delivery innovation. Exercises independent judgment and discretion in matters of significance. Performs other duties as assigned; must be available for variable schedules, including nights and weekends as needed. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a compreh

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