International Finance Operations Analyst - Accounts Receivable - META (Facebook)
External
Upper Class Collections (sin) · Marina One West Tower, SingaporePrepare for this interview
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About the role
You will be part of a specialised Finance Operations and Accounts Receivable team responsible for managing customer accounts, payment follow-ups, dispute resolution, reconciliation activities, and finance administration for customers across Taiwan, China, and Hong Kong. The role involves regular communication with finance teams, procurement departments, and high-tier business customers regarding outstanding accounts, invoice management, reconciliations, and payment processing activities.
Responsibilities
- Accounts Receivable & Collections
- Follow up on outstanding payments and remittance details
- Manage customer account relationships and collection activities
- Assist with dispute management and resolution between internal stakeholders and customers
- Prepare and distribute statements of account and invoices
- Review and monitor cash applications and write-offs
- Validate and process: Credit Rebills, Credit Memo requests, Dispute requests
- Assist customers with account and invoice-related queries
- Ensure collection procedures and schedules are followed in accordance with internal compliance requirements
- Invoice & Reconciliation Management
- Download invoices and prepare customer account statements
- Reconcile invoices, payment amounts, spending data, and purchase orders
- Organise invoice reporting using Excel and Google Sheets
- Prepare detailed ad account statements and financial summaries
- Monitor customer payment portals to prevent payment delays
- Upload invoices and supporting documentation into supplier procurement portals
- Customer & Internal Coordination
- Communicate directly with customer finance and procurement teams
- Coordinate closely with international collection teams and support functions
- Provide ongoing operational support to ensure collection targets and service standards are achieved
- Credit & Financial Risk
- Assist with reviewing customer credit applications
- Support credit assessments and financial risk evaluations
- Review customer credit limit requests in accordance with company policies and procedures
- Assist with financial statement analysis and account reviews
- Training & Work Structure
- Permanent full-time role commencing July 2026.
- Comprehensive 3-month training program.
- Will work in META's Marina Bay office.
- Long-term career opportunity with ongoing development and progression.
Requirements
- Essential Requirements
- Fluent spoken and written: Mandarin (Traditional and/or Simplified Chinese).
- Strong reading, writing, negotiation, and communication skills
- University graduate with a strong academic background
- Minimum 3-5 years' experience in: Accounts receivable, collections, finance operations, credit control, shared services, or BPO environments
- Strong attention to detail and ability to work within structured finance processes
- Confident communicating with business clients via phone, email, and online platforms
- Ability to work in a compliance-focused international environment
- Preferred Skills & Experience
- Experience redesigning or improving finance workflows and processes
- Exposure to automation initiatives or AI-assisted finance operations
- Experience using AI tools such as: Gemini, Meta AI, Google Sheets, Google Docs
- Financial statement analysis experience
- Experience managing supplier or procurement portals
- Experience handling disputes, reconciliations, and invoice validations
- Positive attitude, professionalism, and willingness to learn
Benefits
Additional Information
Mandarin Speakers Required Singapore | Full-Time Permanent Position Upper Class Collections (UCC) is expanding its international operations and is seeking experienced multilingual finance professionals to join a long-term global accounts receivable project supporting one of the world's leading technology and digital advertising companies META (Facebook). We are currently recruiting: 3 x Fluent Mandarin Speakers This is an exciting opportunity to work within a highly structured international finance environment with ongoing training, career development, and exposure to a globally recognised corporate operation.
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