Senior Credit Controller

About the role

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. Senior Credit Controller Leeds / Hybrid - 3 days per week in office As we grow our Leeds finance team we're looking for a Senior Credit Control position to join a team of 3 credit controllers, reporting to the Credit Manager EMEA. Responsible for managing complex customer accounts, ensuring timely debt recovery, and maintaining the accuracy of financial records. The role goes beyond day-to-day credit control, requiring strong stakeholder engagement across Sales, Operations, and Finance, as well as a proactive approach to identifying and mitigating credit risk Process and allocate monies received from remittances Monitor and manage complex customer accounts to ensure timely payment and swift resolution of billing queries. Maintain accurate records of customer interactions and transactions Liaise with the Sales and Operational teams to address customer inquiries and disputes Report on aged debt and providing regular updates to management Identify and escalate any potential credit risks to management Organize and maintain shared email inboxes Working closely with Credit Control manager to review and improve team processes Involvement in the development and execution of test scenarios for finance systems Ownership of audit requests Take ownership of shortage and price claims, managing the end to end process and working with Credit Control, Sales & Ops to ensure timely resolution, reporting back to key stakeholders on progress Provide support to the team, first POC for queries/support Some of the skills and experience you'll bring Proven experience in a credit control or finance role Excellent communication and interpersonal skills Strong numerical and analytical abilities Proficient in Microsoft Office, particularly Excel; experience with accounting software is a plus A can-do attitude, with a strong team working ethic #LI-HYBRID Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.

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