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Lead Program Manager

External
capco logoCapco · Canada
Full-timeOn-site2d ago
LeadershipStakeholder Management
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About the role

We are supporting a leading capital markets client through a critical market infrastructure transformation initiative focused on expanding the Canadian Fixed Income ecosystem and onboarding key market participants to strategic clearing and repo services. As a Lead Program Manager , you will be responsible for driving the successful delivery of this complex, high-profile program while aligning multiple organizations, stakeholder groups, and governance bodies around a shared vision and outcome. This role requires a strategic leader who can operate across organizational boundaries, harmonizing priorities, delivery plans, and stakeholder expectations within a complex multi-entity environment. Acting as the central point of coordination, you will ensure that business, technology, operational, and regulatory objectives remain aligned while driving successful program execution. You will serve as a trusted advisor to senior leadership, helping to establish a unified approach across organizations, navigate competing priorities, manage critical dependencies, and provide transparent governance and reporting to executive stakeholders and steering committees.

Responsibilities

  • Lead the end-to-end delivery of a large-scale capital markets transformation program, ensuring successful onboarding of key market participants and achievement of strategic business objectives
  • Establish and maintain alignment across multiple organizations, business units, and stakeholder groups, creating a unified program vision and coordinated delivery approach
  • Identify, manage, and mitigate critical dependencies, risks, and interdependencies across workstreams to ensure challenges within one area do not impact overall program success
  • Break down organizational silos and facilitate collaboration between business, operations, and technology teams to ensure processes, operating models, and technical solutions are fully integrated and aligned
  • Provide executive-level governance, stakeholder management, and strategic reporting, including presenting recommendations, managing escalations, and supporting steering committee decision-making

Requirements

  • Proven experience (at least 15 years) leading complex enterprise transformation programs within Capital Markets, Financial Services, Market Infrastructure, or other highly regulated environments
  • Strong track record managing cross-functional and cross-organizational initiatives involving multiple stakeholder groups, governance forums, and executive sponsors
  • Demonstrated experience managing program dependencies, resolving competing priorities, and aligning diverse teams toward a common strategic objective
  • Exceptional stakeholder management, executive communication, and influencing skills, with experience presenting to senior leadership, steering committees, boards, or regulatory stakeholders
  • Bonus Points For
  • Experience within Fixed Income, Repo, Clearing, Settlement, Custody, or broader Capital Markets infrastructure environments
  • Knowledge of market infrastructure organizations, financial market utilities, or regulatory-driven transformation initiatives
  • Experience supporting programs involving multiple legal entities, operating models, or governance structures
  • Familiarity with large-scale infrastructure modernization, operational resilience, or market expansion initiatives
  • Consulting or client-facing experience delivering strategic transformation programs for financial services organizations
  • Why Join Capco
  • Deliver high-impact technology solutions for Tier 1 financial institutions
  • Work in a collaborative, flat, and entrepreneurial consulting culture
  • Access continuous learning, training, and industry certifications
  • Be part of a team shaping the future of digital financial services
  • Help shape the future of digital transformation across FS & Energy

Benefits

Comprehensive Benefits Coverage - 100% company-paid health, life, and disability insurance effective from Day 1 of employmentRetirement Savings Program - Registered Retirement Savings Plan (RRSP) with employer contribution matching optionsVirtual Health Care - Company-paid program available to employees and their dependents/partnersParental Leave Top-Up - Enhanced parental leave benefits available from Day 1 of employmentWellness Support - Fitness reimbursement benefit to promote health and well-beingBusiness Coach from Day 1 - Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at CapcoWhy This Role Is OpenWe are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.Inclusion at CapcoWe're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustmentsHealth insuranceVision insurancePerformance bonusParental leave

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