Business Support Officer

Responsibilities

• Your main responsibilities will include (but are not limited to);
• First point of contact and creating a professional and welcoming environment for all visitors and proactively managing the daily running of the office.
• Answering and transferring phone calls, mail distribution and courier bookings, picking up supplies, office orders
• Assisting in coordinating events and activities for the office, including celebrations, client meetings and SLR sponsored industry events;
• Coordinating vehicle and equipment maintenance/management;
• Financial management including POs, service invoice payments/management, master card payments and reconciliation, expense claims, client invoicing and project assistance
• Assisting with office health and safety management, including visitor sign in, office safety checks, maintaining safety equipment (i.e. fire extinguishers) and reporting within the quality management system
• Assisting project managers in drafting proposals and tenders including; compiling, reviewing, formatting and submission of documents;
• Organising travel bookings and staff training
• Reviewing and formatting of documents to ensure adherence to our branding and style guide.
• Supporting other shared services teams such as the marketing team, finance team, quality team and bids team with day-to-day administration;

Requirements

• Proven experience in a similar role will be advantageous
• Strong organisational, multitasking, and task management skills, with the ability to prioritise effectively
• Open, warm and welcoming approach to work and stakeholders
• High level of attention to detail and accuracy
• Excellent written and verbal communication skills, with a collaborative approach
• Ability to work independently and with minimal supervision
• Self-starter with strong and proactive problem‑solving skills
• Ability to learn new systems and processes quickly
• Intermediate to advanced knowledge of the Microsoft Office Suit
• Ability to present professionally at all times

Benefits

Additional Information

About the business and the role At SLR we Make Sustainability Happen. SLR is an international environmental consultancy with a globally recognised reputation for providing high quality tailored services With 1000+ staff in APAC alone, we provide consultancy advice and support on a wide range of strategic and site-specific issues to a diverse and growing base of business, regulatory and governmental clients. We celebrate a 'One Team Culture', where bringing together diversity of thought and expression is key to building the best team to deliver excellent results. We have an exciting opportunity in our Melbourne office for a permanent full-time Business Support Office to join our national Business Support Team. Because of the nature of this role, this role will need to be based in-office to best support our operations. Reporting to the Business Support Office Team Leader, you will predominantly support the local Brisbane office to deliver comprehensive, professional and seamless administration and project support, but you will also assist other offices around Australia, collaborating extensively with the national administration team.

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