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Senior Manager, Sales Training

External
strongtie logoStrongtie · Plano, TX
Full-timeRemoteToday
LeadershipNegotiation
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Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team . YOU The Senior Manager, Sales Training is a strategic and operational leader responsible for designing, delivering, and continuously improving enterprise-wide sales training initiatives that drive sales excellence and business performance across North America. This role oversees key areas of sales development including onboarding, technical/product training, professional selling skills, sales leadership development and the company orientation program. This leader partners closely with Sales and Branch Leaders, HR and branch training teams to ensure sales training initiatives and programs are scalable, aligned, prioritized and impactful. In addition to leading core training initiatives, this role is responsible for helping shape the long-term strategy for sales capability development across the organization. The position leads and supports a network of sales training professionals through both direct and dotted-line reporting relationships. This role reports to the Director, Learning & Organizational Development with dotted-line reporting into the Sr. Vice President, North American Sales and is a key member of the Training Center of Excellence (COE) leadership team. WHAT YOU'LL BE DOING (% of Time) Sales Training Strategy, Roadmap Execution & Stakeholder Alignment (25%) Define and execute Sales Training strategy and roadmap aligned to business and functional priorities. Partner with sales and branch leadership to conduct training needs assessments, identify critical capability gaps (current and future-state) and translate business requirements into clear learning objectives, program outcomes and measures of success. Establish governance, standards, and scalable models across branch manufacturing sites and sales teams. Serve as a credible and trusted advisor and coach to branch training teams. Sales Onboarding & Leadership Development Program and Company Orientation (25%) Design and scale sales onboarding processes and programs to ensure consistent, high-quality employee experience, accelerate time-to-productivity and support retention. Lead the company orientation program to ensure new hires are effectively and efficiently introduced to our company values, business model/markets, products and customers. Lead the Sales Leadership Development program to support and accelerate the development and readiness of future senior sales leaders and our desire for a healthy internal talent pipeline that supports our ability to promote from within the organization. Technical, Product & Sales Skills Training (20%) Partner with sales and branch leadership to identify skill and capability gaps and needs across product knowledge, technical acumen, consultative selling, account management and negotiation and closing. Oversee development and maintenance of curriculum for product knowledge, market understanding, tools, and selling skills. Implement varied and modern learning tools, methodologies and technology, including eLearning, microlearning, AI-enabled learning and enablement technologies. Identify and leverage ways to build sales learning and training into the flow of work. Identify and build role-based learning paths/ journeys for key sales roles. Branch Partnership & Field Enablement (20%) Partner with branch leadership to ensure alignment and reinforcement of sales training content, programs and initiatives, while scaling best practices. Establish and maintain strong branch and sales leadership partnerships and feedback loops to identify what's working well and where gaps exist/needs are unmet. Maintain regular, ongoing communication with key stakeholders to ensure continued alignment. Training Operations, Program Management & Impact Measurement (10%) Lead planning, execution, and management of sales training initiatives and team operations, ensuring high-quality design and delivery. Partner closely with branch training teams to provide alignment, support and functional training guidance, coaching and mentorship. Leverage shared services team support for instructional design and training operations needs. Provide effective prioritization and high-quality input to this team to ensure efficient and high-quality outputs. Define and execute measurement strategy to evaluate effectiveness, behavior change, and business outcomes using data to drive continuous improvement. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT


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