Assistant Manager / Senior Assistant Manager, Clinical Governance

About the role

Join a healthcare team dedicated to quality improvement, patient safety, and clinical governance. Drive programme coordination, data analysis, and process enhancement initiatives that support operational excellence and continuous improvement.

Responsibilities

• Clinical Governance & QualitySupport
• Coordinate and support quality improvement, patient safety, and clinical governance initiatives.
• Provide administrative and operational support to committees and workgroups.
• Support incident management activities and assist in root cause analysis processes.
• Identify opportunities to improve workflows, processes, and service delivery.
• Data Analysis & Reporting
• Collect, analyse, and interpret operational and quality-related data.
• Prepare reports, presentations, and dashboards to support decision-making and improvement initiatives.
• Monitor key performance indicators and support reporting requirements.
• Maintain accurate records and documentation.
• Programme & WorkshopManagement
• Plan,coordinate, and execute workshops, training programmes, and learning activities.
• Manage programme schedules, venue arrangements, logistics, registrations, and communications.
• Coordinate project submissions, reviews, approvals, and related documentation.
• Support project review sessions and track programme timelines and deliverables.
• Develop and maintain programme materials, templates, guidelines, and checklists.
• Stakeholder Management
• Liaise with internal and external stakeholders to facilitate programme delivery and operational effectiveness.
• Coordinate communications with participants, faculty members, and departments.
• Support engagement and awareness initiatives through various communication channels.

Requirements

• Bachelor's Degree in Healthcare Administration, Public Health, Business Administration, Life Sciences, or a related discipline.
• Experience in healthcare operations, quality improvement, clinical governance, project management, programme management, or related functions.
• Strong analytical and reporting skills with the ability to interpret data and prepare meaningful reports.
• Strong organisational, coordination, and stakeholder management skills.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Able to work independently and collaboratively in a fast-paced environment.
• Experience with healthcare systems, digitalisation, automation, or process improvement initiatives will be an advantage.
• Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
• Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg
• By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
• https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf
• Kuan Mei Yang
• Registration Number: R24124509
• EA License No: 06C2859 (MCI Career Services PteLtd)

Additional Information

Job Highlights Located at Kent Ridge 5 Days Work Week AWS, VB, Yearly Increment Up to $6,800 (Basic)

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