Markets Lead (Markets & Demand Planning) (f/m/x) - remote

Responsibilities

• Market Lead: Lead a cluster of markets into long-term sustainable success in growth and efficiency.
• Commercial Marketing Integration: Serve as the commercial liaison by delivering market projections and insights that inform quarterly reviews and annual/quarterly budget planning.
• Marketing Strategy: You will define and own the end-to-end marketing strategy for your markets, using strong local consumer knowledge and insights to drive efficient scale and long-term market success.
• Cross-Functional Collaboration: Align demand expectations with marketing strategies across teams by translating complex data into actionable, stakeholder-ready insights.
• Demand Planning: Develop and communicate data-driven short- and long-term demand forecasts, integrating market KPIs, seasonality, and risk scenarios to guide strategic decisions.
• Media Buying: Drive effective upper-funnel media strategy by coordinating with agencies and brand teams, forecasting demand impact, evaluating ROI, and owning post-campaign analyses.
• Growth Projects: Identify, evaluate, and lead high-impact, data-driven growth initiatives in collaboration with cross-functional partners.
• Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work
• WHY YOU WILL ENJOY WORKING WITH US:
• Our Culture and Values:
• Decisions should be made based on facts and not by hierarchy levels? We sure think so!
• We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
• You fail sometimes? Well, so do we! We're all just human, let's learn from our mistakes to improve in the future!
• No matter who you love, where you're from, who you pray to, whether you pee sitting down or standing up - we are a bunch of talented people who enjoy spending our time making a difference!
• Personal & Professional Development:
• You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.
• We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
• We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.
• Flexibilit

Requirements

• 5-7 years of experience in commercial strategy, performance marketing, marketing analytics, or demand planning within e-commerce or marketplace environments.
• Strong quantitative and analytical skills; advanced Excel and Looker (or equivalent BI) proficiency.
• Solid understanding of marketing metrics and e-commerce funnel KPIs .
• Demonstrated deep expertise in Southern European / Northern & Western European market dynamics (cultural, commercial, and competitive). Able to translate local consumer behavior into marketing strategy . Native-level understanding preferred.
• Southern Europe focuses on scaling growth in developing and high-potential Mediterranean markets with strong localization and brand-building needs across Italy, Spain, Portugal, France, and Greece.
• North Western Europe focuses on accelerating growth and competitive positioning in mature, high-value markets across Ireland, the UK, Belgium, the Netherlands, and Luxembourg.

Benefits

Additional Information

Founded in 2017, refurbed is Europe's fastest-growing marketplace for refurbished products, active in 23 European countries and having surpassed €2Bn in GMV - all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company, and our 250+ employees enjoy up to two months of workation per year. We've also been recognised as a Top DACH Employer by Kununu for three consecutive years. Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions. If you thrive in an environment that values momentum, ownership, and impact, you'll feel at home here. We're a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we're remote-first). The Markets Lead - Southern Europe / Northern & Western Europe will play a pivotal role in steering refurbed's commercial planning through data-driven forecasting and cross-functional collaboration for the respective regional markets cluster. This role connects demand planning, market needs, and marketing investments to ensure marketing spend is aligned with overall market strategy . You will work on demand forecasting processes, develop analytical frameworks to project sales trends, and translate marketing and commercial inputs into actionable plans - ensuring Refurbed's markets remain agile, sustainable, and growth-focused . You will work closely with performance marketing, category & supply teams, CRM, product, and other commercial teams.

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