Endpoint Security Engineer

Responsibilities

• Endpoint Protection
• Administer, operate, and maintain Symantec Endpoint Protection Manager or Defender or any other endpoint security solution.
• Deploy, configure, and manage endpoint protection policies, including anti-malware, IPS, firewall, and device control
• Generate security posture reports regularly to identify gaps in protection and manage the end-to-end lifecycle of the Symantec agent.
• Perform upgrades and rollouts during weekend maintenance window
• User Support & Operations
• Provide Level 2 / Level 3 support for incidents and service requests
• Monitor endpoint security alerts, investigate incidents, and perform root cause analysis
• IT Service Management
• Understands ITIL processes for Incident, Problem, Change Management
• Create and update tickets with detailed documentation and resolution steps
• Maintain SLAs and ensure timely ticket resolution
• Documentation & Knowledge Management
• Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)
• Maintain runbooks for common operational tasks
• Required skills and qualifications:
• Singaporeans only
• A degree in Computer Science, Information Technology, IT Security or a related field with at least 2-4 years of work experience
• At least 1 year of experience with SEPM /Defender
• Experience with Host Intrusion Prevention &Detection (HIPS / HIDS)
• Experience with Windows and/or Linux (RedHat) system administration
• Able to prioritize multiple tasks in a dynamic working environment, with strong communication and interpersonal skills
• Preferred skills and qualifications:
• Knowledge of Microsoft Defender is a bonus
• Experience with scripting programming languages (e.g. PowerShell, Python) for automation

Additional Information

Weare looking for a skilled Endpoint Security Engineer to manage, operate, and enhance our endpoint protection capabilities across the enterprise. This role is responsible for the day-to-day administration, monitoring, and continuous improvement of endpoint security controls, with a strong focus on Symantec Endpoint Protection Manager (SEPM) and Microsoft Defender . The ideal candidate is hands-on, security-focused, and comfortable working closely with IT operations, security teams, and end users to protect endpoints against evolving threats.

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