Workday Configuration Talent & Recruiting Tech Specialist

About the role

Right now, over 70,000 of our employees are working to cure the world's most complex diseases. We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative, agile and flexible. Based in Hyderabad, this role sits within HR Operations, operating at the intersection of HR, technology, and digital enablement. As part of our growing Regional Capability Center, you will help build and scale the HR technology capabilities that support our global workforce-spanning platforms, data, automation, and emerging AI‑enabled solutions. Here, your work directly supports a diversified portfolio of prescription medicines, vaccines, and animal health products-while helping shape the future of how HR delivers value through data, automation, and intelligent systems. Your ideas matter, your expertise drives impact, and your contributions help multiply our company's ability to deliver for patients, colleagues, and communities worldwide. Role Summary The HR Technology Configuration & Support Specialist is responsible for hands‑on configuration, operational support, and continuous improvement of HR technology platforms. This role will initially focus on Talent & Recruiting, with a clear expectation to expand capabilities over time across the broader HR technology ecosystem. This position is part of a centralized HR Technology team based in India that provides configuration, testing, and day‑to‑day support for global Workday modules, third‑party HR applications, and select AI‑enabled tools. Experience/Education: Minimum 2 years of experience in HRIS, IT, or HR Operations with a Bachelor's degree, OR minimum 4 years of experience with a High School diploma. Workday Configuration : Minimum 1 years hands on experience in Workday Global Talent Acquisition/Recruiting or Talent configuration. Requirements Engineering : Experience translating end-user business requirements into technical system functionality. Technology Testing : Minimum 1 year executing technology User Acceptance Testing (UAT) and end-to-end system testing. Environment : Proven experience managing multiple high-priority projects in deadline-driven environments. Projects : Experience with cross-functional projects both as an individual contributor and team member. Issue Resolution : Diagnose and resolve configuration and data issues; escalate complex problems with clear documentation and impact assessment. Ticket & Case Management : Manage incidents, service requests, and change requests through ServiceNow (or similar tools), meeting SLAs. Mass Data Operations : Prepare and execute mass data uploads with a strong focus on accuracy and auditability.

Requirements

• Cross-Functional Knowledge: Understanding of related Workday modules, including HCM and Compensation.
• Recruiting Ecosystems: Experience with Phenom People and/or AJINGA platforms.
• Reporting: Knowledge of Workday report writing.
• Regional Privacy: Knowledge of China PIPL laws.
• Advanced Talent Processes: Experience with core Talent Acquisition processes such as Job Applications, Assessments, and Background Checks or Performance, Succession and Goals.
• AI Familiarity: Familiarity with HiredScore or other AI-powered recruitment tools.
• Required Skills:
• Change Controls, Incident Management, Management System Development, Problem Management, Quality Assurance (QA), Service Delivery, SLA Management, Software Configurations, Testing
• Preferred Skills:
• Current Employees apply HERE
• Current Contingent Workers apply HERE
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• Employee Status:
• Regular
• Relocation:
• No relocation
• VISA Sponsorship:
• No
• Travel Requirements:
• 10%
• Flexible Work Arrangements:
• Hybrid
• Shift:
• 1st - Day
• Valid Driving License:
• Hazardous Material(s):
• n/a
• Job Posting End Date:
• 06/19/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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