Design Build Project Quality Manager

Responsibilities

• Participates in work planning collaboratively with client and PM team to determine the level of effort required for quality management.
• Reviews and approves subconsultant quality plans, and those of other entities under contract to the client, when necessary.
• Monitors and ensures adherence by HNTB program/project staff and subconsultant, as well as other entities under contract to the client, to the project quality plan and report on compliance internally and to client, including the identification and mitigation of quality related risks.
• Works with client, project, office, Design-Build (when necessary), division and corporate quality leadership to develop and implement technologies and processes to achieve effective quality management of deliverables.
• Establishes and implements quality performance metrics achieve 4for4 delivery and client quality management objectives.
• Participates in monthly program/project meetings to report to project, office, division and/or corporate leadership on project quality performance, including client when necessary.
• Develops and oversees the delivery of program/project quality management plan training.
• Manages and implements a quality audit program.
• Manages a corrective action system to identify and implement opportunities for improvement.
• Reports on and provides recommendations to leadership regarding the performance of the program/project quality management plan and potential improvements to the HNTB QMS.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in quality management/engineering, Civil Engineering, Industrial Engineering, or other related math/science or project management discipline and
• In lieu of education, 16 years' experience in a quality management position.
• Must have experience implementing quality management plans in compliance with ISO 9001 and/or FTA Quality Management System requirements.
• Strong working knowledge of the principles and practices related to quality management during design on large capital programs or projects (inclusive of alternative delivery projects for assignment to DB projects).
• Strong practical knowledge of the implementation of quality management plans meeting ISO 9001 and/or FTA Quality Management System requirements.
• Critical Thinker.
• Superior communication skills required.
• Risk assessment and mitigation skills
• Superior interpersonal skills necessary to effectively communicate and collaborate with owners, clients, managers, consultants, sub-consultants and technical staff.
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